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Carlos Eduardo Pichardo Hernandez

@carloseduardopichard

Message

Healthcare administrative professional at SONORAD coordinating patient appointments and physician support.

Dominican Republic

Message

At SONORAD, I coordinated daily administrative operations alongside physicians and support staff, managing appointments, patient communication, and documentation.

Earlier, at Centro Tomográfico Unido (CTU), I organized schedules and administrative processes and collaborated with physicians and staff to identify workflow improvements.

At SONORAD, I also guided patients on appointments and services and responded to inquiries by phone, email, and in person. I’m pursuing a medical degree at Pontificia Universidad Católica Madre y Maestra (PUCMM).

Experience

Work history, roles, and key accomplishments

Current

Administrative Assistant

Current

Sonorad

Jan 2022 - Present (4 years 9 months)

Coordinated daily administrative operations alongside physicians and support staff. Managed appointments, patient communication, and documentation with accuracy and confidentiality.

Patient Coordination Administrative Operations Medical Documentation Schedule Management Microsoft Office Google Workspace

Administrative Operations Assistant

Centro Tomográfico Unido

Jan 2019 - Dec 2022 (3 years 11 months)

Organized schedules, communications, and administrative processes to maintain operational continuity. Collaborated with physicians and staff to improve workflows.

Administrative Operations Schedule Management Communication Skills Collaboration Confidentiality

Customer Support Assistant

Sonorad

Jan 2018 - Dec 2019 (1 year 11 months)

Guided patients regarding appointments, services, and general information at the front desk. Responded to inquiries by phone, email, and in person with professionalism.

Customer Service Communication Skills Documentation Administrative Support