Tinku Joe
@tinkujoe
Senior Telecom Project and Service Delivery Manager driving large-scale FTTH programs.
IndiaWhat I'm looking for
I am a Senior Telecom Project & Service Delivery Manager with over 14 years of international experience delivering fiber/ISP infrastructure and enterprise network programs across Singapore, the United Kingdom, and India.
I have directed $100M+ fiber rollout programs connecting 100,000+ customers, led multi-country teams of 40+ engineers and contractors, and consistently delivered projects ahead of schedule while maintaining strict SLA compliance.
I drive operational transformation through vendor governance, OSS/FMS deployments (Pegasus, SMOD, FMS), and Agile/Lean practices, achieving measurable improvements such as 30% reductions in downtime and 35% fewer SLA breaches.
I seek to apply my expertise in program leadership, stakeholder management, and technical delivery to large-scale FTTH and ISP expansion initiatives where operational excellence and customer satisfaction are priorities.
Experience
Work history, roles, and key accomplishments
Project Manager
Safe Dig Utilities Ltd
Feb 2024 - Apr 2025 (1 year 2 months)
Directed multi-region fiber rollout and service delivery operations, managing multi-million-pound FTTH programs to achieve 98% on-time delivery and improving SLA compliance by 30% through vendor governance.
Project Manager
Fiber Reach Pte. Ltd
Mar 2014 - Apr 2022 (8 years 1 month)
Spearheaded nationwide FTTH rollouts for major clients, connecting 100,000+ customers and deploying OSS/FMS systems to cut fault resolution time by 30% while reducing SLA breaches by 35%.
Project Controller
Menton Technology Pte. Ltd
Jan 2013 - Mar 2014 (1 year 2 months)
Supervised fiber optic installations and enterprise telecom projects, ensuring SLA and budget compliance and delivering network configuration and optimization across customer deployments.
Field Service Delivery Engineer
Gemini Communication Pvt. Ltd
Aug 2010 - Nov 2012 (2 years 3 months)
Executed RF and WiMAX deployments for large telcos, performing feasibility surveys, BTS implementations and drive tests to optimize coverage and service stability using RADWIN technologies.
Education
Degrees, certifications, and relevant coursework
SUSASTRA University
Bachelor of Technology, Electronics & Communication Engineering
Completed a Bachelor of Technology in Electronics & Communication Engineering focusing on telecommunications and network systems.
Srinivasa Polytechnic College
Diploma, Electronics & Communication Engineering
Completed a Diploma in Electronics & Communication Engineering with practical training in RF and network deployments.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Job categories
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