Tina Floyd

Provided crisis intervention and emotional support to hotline clients and family members. Adapted communication for cultural sensitivity and used active listening to help de-escalate acute situations.

Mentored National Board Certification candidates by providing resources and facilitating professional development workshops. Applied effective feedback to encourage continuous improvement and stronger collaboration among team members.

Coordinated chaplain services to provide end-of-life comfort and dignity for patients and families. Offered spiritual support and counseling, and collaborated with interdisciplinary staff to enhance patient care.

Delivered face-to-face professional development training for Dallas ISD teachers using research-based instructional strategies. Supported educator learning through in-person instruction focused on essential research and dissemination.

Developed and presented instructional technology training for district teachers and designed virtual courses using CMS/LMS platforms. Co-led the SBDM committee, advised purchasing on software, mentored new teachers, and supported at-risk students including a Six Sigma Green Belt project to reduce student tardiness.

Contributed to management of the organization’s largest trust account, overseeing $14B in assets. Tracked 300+ client-owned physical assets during relocations and supported the Corporate Actions team through a transition to a new software suite.

Earned an M.Ed. in Curriculum and Instruction: Technology from Grand Canyon University.

Grade: cum laude

Earned a B.A. in General Business from Southern Methodist University, graduating cum laude.

Completed an Associate of Arts and Sciences at Eastfield Community College.