Open to opportunities

Tina Agada

@tinaagada

Message

Dedicated HR officer with strong administrative and client relations skills.

Nigeria

Message

What I'm looking for

I seek a role that fosters growth and values effective communication and teamwork.

I am an experienced HR officer and administrative professional with a strong background in managing office operations and enhancing client relations. Currently, I serve as an Administrative Officer/HR Officer at Netune Atlantic, where I organize and maintain the office filing system, conduct recruitment exercises, and prepare reports for executives. My role requires me to act as a point of contact between executives and stakeholders, ensuring smooth communication and efficient operations.

Previously, I worked as a Client Relations Officer at Integrated Healthcare Limited, where I was responsible for liaising with healthcare providers and managing enrollees' data. My experience in customer service has honed my ability to resolve complaints promptly and ensure client satisfaction. I also served as a Clinic Administrator, where I developed my skills in scheduling, client management, and marketing services effectively.

Experience

Work history, roles, and key accomplishments

Current

Administrative Officer / HR Officer

Current

Netune Atlantic

Oct 2021 - Present (3 years 8 months)

Responsible for organizing and maintaining the office filing system, conducting recruitment exercises, and managing day-to-day operations. Acted as a point of contact between executives and stakeholders, prepared reports, and ensured compliance with health and safety regulations.

Office Management Recruitment Report Preparation Inventory Management Health and Safety Scheduling Problem Solving

Client Relations Officer

Integrated Healthcare Limited

Jan 2018 - Oct 2021 (3 years 9 months)

Managed incoming calls and liaised with healthcare providers and corporate bodies. Registered and updated enrollees' data, prepared reports, resolved complaints, and provided administrative support. Ensured client satisfaction and adhered to quality service standards.

Customer Service Data Management Report Preparation Communication Administrative Support Training Quality Assurance Problem Solving Time Management

Clinic Administrator / Customer Service Officer

Sight Haven Clinics

Oct 2016 - Jan 2018 (1 year 3 months)

Handled client inquiries, scheduled appointments, and maintained accurate filing systems. Acted as a liaison between patients and staff, prepared bills, and managed clinic supplies. Analyzed activities to improve service utilization.