Timilehin Ojuromi

At Softseer, I test digital apps with teammates, spot problems that could confuse users, and explain what needs to improve. I also help review content and app updates so information is clear and easy to use.

I write weekly updates about my work, what went well, and where I need support. I check in with teammates to clarify requests and make changes based on feedback.

As a Product Design Intern at Interpurse, I worked remotely with a team designing a fintech dashboard and improving how people use the product. I asked questions when something was unclear and used feedback to improve my work.

I enjoy helping people solve problems and making things easier to understand. I’m looking to bring that approach to part-time email or live chat support, and I’m keen to learn the tools and processes needed to support customers well.