Open to opportunities

Tim Gleed

@timgleed

Message

I turn customer insight into product strategy and innovation decisions.

United Kingdom

Message

What I'm looking for

I'm looking to lead customer-led insight that shapes product strategy, innovation and delivery, collaborating with cross-functional teams and senior leaders to turn research into clear decisions and better owner experiences.

At Dyson, I've spent 15+ years turning customer, owner and product insight into strategic recommendations across new category innovation, product development and launch readiness. I lead end-to-end qualitative and quantitative research, from Voice of Customer analysis and surveys to expert panels and multi-market user trials.

I've supported launches including Dyson Zone, the Dyson robot category, CoVent and Dyson Purifier. I translate complex satisfaction, reliability and user-experience evidence into prioritised product attributes, risk mitigation and decision-ready recommendations for senior leaders and cross-functional teams.

Experience

Work history, roles, and key accomplishments

Current

Lead Product Insight Analyst

Current

Dyson

Jan 2022 - Present (4 years 8 months)

Leads end-to-end insight for new category innovation, shaping product strategy and delivery through customer-led evidence. Translates Voice of Customer and owner feedback into strategic recommendations for senior leadership.