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Tijjani Usman

@tijjaniusman

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Entry-level guest service agent delivering friendly, fast remote customer support.

Nigeria

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What I'm looking for

I’m looking for a remote guest/customer support role where I can answer questions via WhatsApp, email, and live chat, communicate clearly in English and Hausa, and solve problems quickly with my reliable remote setup.

I’m an entry-level professional focused on guest and customer support, with a strong drive to make people feel welcomed and valued. I communicate confidently in English and Hausa, and I’m known as a reliable, fast learner.

In my work, I supported customers by answering questions professionally through WhatsApp and Email. I listen carefully to needs, provide helpful solutions, and stay committed to smooth, detail-oriented support.

Equipped for remote work, I bring stable internet, fast typing, and a quiet workspace. I’m ready to support guests and customers anytime and I’m open to worldwide remote roles.

Experience

Work history, roles, and key accomplishments

Guest Service Agent

Remote

Provided remote guest and customer support, answering questions professionally via WhatsApp and email while ensuring guests felt welcomed and valued.

Email Support Live Chat Support Problem Solving Communication Google Workspace Microsoft Office Detail Oriented Customer Service Guest Service WhatsApp Email Remote Work

Entry Level Candidate

Seeking Remote Role

Actively seeking a remote support role; provided customer responses professionally via WhatsApp and email by listening, understanding needs, and offering helpful solutions.

Email Support Customer Support Communication Problem Solving