Tia Jones
@tiajones2
Assistant manager and customer service professional who keeps stores running smoothly and orders accurate.
What I'm looking for
I was an assistant manager at Family Dollar, assisting my store manager with everything needed to help run the store smoothly. I helped with scheduling, orders & stock, supported cashiers by opening a second register when the store became busy, and I was able to run the store efficiently when the store manager was away.
Currently, I work as an Order Picker at Walgreens, where I pick on a machine and make sure orders are completed correctly—especially since the orders go to pharmacies. Before that, I brought strong customer service in grocery and retail roles, and I also worked from home at Teleperformance using my degree in medical billing and coding to provide accurate customer information.
Experience
Work history, roles, and key accomplishments
Order Picker
Walgreens
Jan 2024 - Present (2 years 7 months)
Picks orders on a machine and ensures orders are completed correctly with close attention to detail for pharmacy orders.
Cashier/Customer Service
Ingles Markets
Aug 2021 - Apr 2022 (8 months)
Assisted customers with their grocery needs while providing excellent, professional customer service. Handled customer issues appropriately.
Cashier/Sales Associate
Family Dollar
Aug 2019 - Apr 2022 (2 years 8 months)
Provided excellent customer service as a cashier/sales associate. Was offered a management position to return.
Worked from home providing customer information and answering customer questions. Used knowledge from a degree in medical billing and coding while supporting customers.
General Cleaner
KCPS@TTI
Mar 2013 - Jan 2019 (5 years 10 months)
Cleaned offices and restrooms and performed general cleaning tasks. Completed duties such as trash removal, window and glass cleaning, and sweeping, mopping, and vacuuming.
Cashier and Salesperson
CB Mart
Jun 2010 - Jul 2010 (1 month)
Handled cash transactions and supported customer service as a cashier and salesperson.
Machine Operator
Kilgore
Sep 2009 - Jun 2010 (9 months)
Set up and operated machines to shape and form products. Worked with machine operation including glass-forming/plodder/tuber style equipment described in the role.
Production Worker
Upstate
Dec 2008 - Jul 2009 (7 months)
Packed and inspected vitamins for shipping as part of production work.
Line Worker
Plastic Molding And Casting Machi
Apr 2008 - Nov 2008 (7 months)
Ran various plastic molding machines independently as a line worker in plastic production.
Cashier/Customer Service
Counter Attendants Cafeteria Fo
Oct 2007 - Feb 2008 (4 months)
Worked cashier/front counter service in a cafeteria setting. Kept areas orderly when not in peak hours.
Cashier/Customer Service
Westwind Inc/Burger King
Jun 2006 - Aug 2006 (2 months)
Provided customer service and worked as a front counter cashier in a fast-food setting.
Cashier/Customer Service
First Sun
Mar 2006 - Apr 2006 (1 month)
Worked cashier/customer service duties during the shift period listed, supporting front counter service.
Provided customer service in a fast food establishment as a cashier/front counter worker.
Production Worker
Staffing@Electolux
Sep 2003 - Sep 2005 (2 years)
Performed production work on an assembly line.
Cashier
Linnette/McDonalds
Jan 2003 - Sep 2003 (8 months)
Worked as a drive-thru and front counter cashier.
Janitorial Worker
Janitors And Cleaners
Mar 2002 - Dec 2002 (9 months)
Cleaned office and courthouse areas, including second-floor areas, as a janitorial worker.
Worked as a cashier, supporting check customer and stocking tasks.
Assistant manager
Family Dollar
Assisted the store manager with running the store smoothly. Helped with scheduling, orders and stock, supported cashiers during busy periods, and covered for the manager when they were away.
Education
Degrees, certifications, and relevant coursework
Ultimate Medical Academy - Tampa
Associate's degree, Medical Billing & Coding
2018 - 2020
Earned an Associate's degree in Medical Billing & Coding at Ultimate Medical Academy in Tampa from 2018 to 2020.
Pickens County Adult Education
High school diploma or GED, General Education
2005 -
Completed training through Pickens County Adult Education toward a high school diploma or GED in 2005.
Availability
Location
Authorized to work in
Job categories
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