"Seasoned IT Professional with 12+ Years in Security Solutions Development. Expert in ITSM Process Management & IAM. Seeking IT Operations Manager Role."
Open to opportunities
Thrivikraman D
@thrivikramand
12 yrs Experienced IT Operations Manager & IAM Professional seeking IT Operations Manager Role
IndiaWhat I'm looking for
"With 12 years of comprehensive IT expertise, I've served as an IT Operations Manager at HCL Technologies and as a Senior Information Security Analyst at Standard Chartered GBS, specializing in IAM. Recognized for developing a user access provisioning script that slashed manual hours by 83%, I've effectively reduced operational costs. Additionally, my commitment to fostering strong client-IT infrastructure relations earned me the Xtramiles award. I am dedicated to driving innovation and efficiency in every role I undertake."
Experience
Work history, roles, and key accomplishments
Current
Strategically managed ITSM operations to deliver high-quality services aligned with business goals. Led process optimization, vendor management, and risk mitigation. Implemented ITIL best practices for efficiency. Earned Xtramiles award for fostering strong client-IT relations.
Managed IAM initiatives as Senior InfoSec Analyst, ensuring user identity security. Developed strategies, policies, and controls for compliance and risk mitigation. Led RBAC and PAM implementation, reducing manual hours by 83% and enhancing security posture.
Junior Associate at Qsource Global Consulting Pvt Ltd, employed by Wipro Technologies, supporting IAM process.
Education
Degrees, certifications, and relevant coursework
Thrivikraman hasn't added their education
Don't worry, there are 90k+ talented remote workers on Himalayas
Tech stack
Software and tools used professionally
Availability
Open to opportunities
Location
IndiaAuthorized to work in
Salary expectations
135k-150k USD
Social media
Skills
Problem SolvingChange ManagementOperations ManagementIncident ManagementITSMITOMITILIAMRisk ManagementStakeholder ManagementTeam ManagementDocumentationServiceNowProcess ImprovementActive DirectoryUnixDatabasesCommunication SkillsLeadershipCustomer EngagementPeople ManagementCross Functional CollaborationBusiness OperationsIT OperationsProblem Solving And Decision MakingRBACSQLCustomer ServiceBMCNetworkingSSOExcelInfosecMicrosoft Office
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