Open to opportunities

Thrivikraman D

@thrivikramand

Message

12 yrs Experienced IT Operations Manager & IAM Professional seeking IT Operations Manager Role

India

Message

What I'm looking for

"Seasoned IT Professional with 12+ Years in Security Solutions Development. Expert in ITSM Process Management & IAM. Seeking IT Operations Manager Role."

"With 12 years of comprehensive IT expertise, I've served as an IT Operations Manager at HCL Technologies and as a Senior Information Security Analyst at Standard Chartered GBS, specializing in IAM. Recognized for developing a user access provisioning script that slashed manual hours by 83%, I've effectively reduced operational costs. Additionally, my commitment to fostering strong client-IT infrastructure relations earned me the Xtramiles award. I am dedicated to driving innovation and efficiency in every role I undertake."

Experience

Work history, roles, and key accomplishments

Current

Technical Specialist

Current

hcl technologies

Feb 2022 - Present (3 years 3 months)

Strategically managed ITSM operations to deliver high-quality services aligned with business goals. Led process optimization, vendor management, and risk mitigation. Implemented ITIL best practices for efficiency. Earned Xtramiles award for fostering strong client-IT relations.

Communication Communication Skills Problem Solving Risk Management Leadership Stakeholder Management Process Improvement Customer Engagement Change Management People Management Cross Functional Collaboration Business Operations ITIL IT Operations Incident Management Problem Solving And Decision Making

Senior Information Security Analyst

standard chartered GBS

Oct 2012 - Feb 2022 (9 years 4 months)

Managed IAM initiatives as Senior InfoSec Analyst, ensuring user identity security. Developed strategies, policies, and controls for compliance and risk mitigation. Led RBAC and PAM implementation, reducing manual hours by 83% and enhancing security posture.