At Cognizant, I investigated unpaid and underpaid healthcare claims, followed up with commercial and government payers, and worked to reduce the 90+ days AR aging backlog. I also handled denials and appeals, analyzed EOB details, and coordinated claim corrections and rebilling.
At Access Healthcare, I managed US healthcare AR follow-up and denial workflows, including COB and medical necessity denials. Proactive follow-up, billing corrections, and timely appeals submissions improved overall claim resolution by 80%.
