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Thiago Machado

@thiagomachado

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Dedicated professional with expertise in finance and data analysis.

Brazil

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What I'm looking for

I seek a role that fosters growth, values collaboration, and utilizes my analytical skills.

My name is Thiago Rosa Machado, and I am a dedicated professional with a strong background in finance, data analysis, and project management. I hold multiple postgraduate degrees, including one in Controladoria, Auditoria e Perícia Contábil, and have extensive experience in various roles within the banking and technology sectors. My recent position as an Assessor at Biotic S.A. has allowed me to enhance my skills in strategic partnerships and data monitoring, contributing to the organization's growth and reputation.

Throughout my career, I have successfully managed client relationships at Banco Bradesco, where I tailored banking products to meet individual client needs. My experience ranges from customer service roles to managerial positions, showcasing my ability to adapt and excel in diverse environments. I am passionate about leveraging my skills in data analysis and strategic planning to drive organizational success and improve operational efficiency.

Experience

Work history, roles, and key accomplishments

Assessor

Biotic S.A.

Jul 2023 - Jan 2025 (1 year 6 months)

Responsible for guided visits to the Biotic Technology Park, presenting its facilities and projects to various stakeholders. Represented the organization at external events, strengthening strategic partnerships and promoting its institutional image. Monitored park residents through data collection and analysis to improve processes and services.

Public Speaking Event Management Data Analysis Stakeholder Engagement Strategic Partnerships

Gerente de Relacionamento

Banco Bradesco

Jan 2022 - Aug 2022 (7 months)

Managed a portfolio of individual clients, addressing their needs and adapting bank products to better serve them. Ensured customer satisfaction and retention through effective relationship management.

Client Management Product Knowledge Customer Service Relationship Building

Gerente Assistente Pessoa Jurídica

Banco Bradesco

Apr 2021 - Jan 2022 (9 months)

Assisted in managing legal entity clients, facilitating account openings and ensuring compliance with banking regulations. Provided tailored support to meet the specific needs of business clients.

Account Management Compliance Customer Support Business Development Banking Operations

Caixa

Banco Bradesco

Apr 2019 - Apr 2021 (2 years)

Provided customer service by processing withdrawals, transfers, and payments. Ensured accuracy and efficiency in transactions while maintaining a high level of customer satisfaction.

Customer Service Problem Solving

Escriturário

Banco Bradesco

Dec 2018 - Apr 2019 (4 months)

Handled customer inquiries and assisted with account openings for individual clients. Provided support in banking operations and ensured compliance with internal procedures.

Customer Support Communication Skills

Auxiliar

TCM SOLUÇÕES

Mar 2014 - Apr 2014 (1 month)

Assisted in the preparation, review, and control of documentation and administrative processes. Supported the implementation of management systems and addressed operational issues.

Documentation Management Administrative Support Process Improvement Problem Solving Organizational Skills