At Villares Metals S/A, I was responsible for the governance and management of digital transformation projects. At Honda Automobiles of Brazil, I planned an IT Knowledge and Competency Management process across Brazilian units and implemented IT Configuration Management using a CMDB integrated with IT Change Management.
At Bridge & Co., I evaluated and improved IT asset, configuration, and business continuity management processes, and managed a team as Project Leader/Specialist. As a Consultant, I assessed IT service desks, information security, and IT processes, and designed and implemented value chain, architecture, and process mapping in ARIS.
