Open to opportunities

Thaynara Andrade Caniço

@thaynaraandradecanio

Ambitious university student with customer-service experience and strong teamwork, communication, and administrative skills.

Portugal

Message

What I'm looking for

I seek entry-level roles in customer service, retail, or administrative support where I can apply my cashier experience, develop HR/business skills, and grow in a collaborative, learning-focused environment.

I am a motivated university student studying Business Management with a minor in Human Resources at Instituto Superior de Contabilidade e Administração de Coimbra, with practical retail and internship experience at Inditex (ZARA) and EY Cabo Verde. I have contributed as a member of the central cashier team, trained new hires, and gained exposure to professional services through internships, while actively participating in student leadership and international exchange programs.

I bring strong communication, teamwork, and problem-solving abilities, proficiency with Microsoft Office and Canva, and language skills in Portuguese, English, Cape Verdean Creole, French, and Spanish. I am ambitious, curious, creative, reliable, and adaptable, seeking opportunities to grow in roles that value customer service, administrative excellence, and continuous learning.

Experience

Work history, roles, and key accomplishments

Intern

Pró Sucesso Cabo Verde

Feb 2025 - May 2025 (3 months)

Completed an internship focused on practical business tasks and learning; supported daily operations and gained foundational experience in administrative functions.

Administrative Support Customer Service Microsoft Office Communication Teamwork

Cashier

Zara Portugal Inditex

Aug 2022 - Dec 2024 (2 years 4 months)

Member of the central cashier team, responsible for cash register opening and closing and training new hires, improving checkout consistency and onboarding efficiency.

Cash Handling Customer Service Training Teamwork Time Management

Intern

EY Cabo Verde

Jul 2023 - Aug 2023 (1 month)

Short-term internship contributing to client service activities and office tasks, developing professional skills in a Big Four environment.

Microsoft Office Teamwork Time Management client support

Education

Degrees, certifications, and relevant coursework

Instituto Superior de Contabilidade e Administração de Coimbra - Instituto Politécnico de Coimbra

Bachelor of Business Management, Business Management

2019 -

Activities and societies: Member (Vogal) of the Executive Board of the Cape Verdean Students Association in Coimbra; participation in CPLP student activities; extra-curricular French courses (A2 and B1).

Pursuing a degree in Business Management with a minor in Human Resources; includes a one-semester exchange at the University of Granada and active student association leadership.