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Tharushika Gamage

@tharushikagamage

Revenue Operations Analyst turning pipeline data into accurate forecasts, CRM hygiene, and actionable sales analytics across global teams.

Sri Lanka

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What I'm looking for

I’m looking for a Revenue Operations role where I can own pipeline quality, forecast accuracy, and CRM integrity—while partnering with sales leadership to drive GTM execution through dashboards, automation, and clear, actionable analytics.

I’m a Revenue Operations professional with 5 years of experience driving GTM execution, pipeline management, CRM hygiene, and sales analytics across global enterprises in ERP, healthcare, and financial services. At IFS, I supported territory operations, forecasting accuracy, quota coverage, and revenue predictability by translating data into action for leadership and sales teams.

I maintain data integrity in THOR CRM and validate pipeline and bookings alignment using Xactly and internal reporting systems. I also build interactive Power BI dashboards and Excel-based reports for pipeline health, conversion rates, win/loss trends, and weekly/quarterly QBR cadence—turning insights into improved deal progression and conversion outcomes.

I’ve also automated reporting with AI-powered agents and HTML-based tools to enable dynamic, self-service dashboards in remote-first environments. Previously, I handled sales administration in ConnectWise and supported healthcare operations with strict HIPAA/ISO compliance, root cause analysis for AR denial trends, and process improvements to reduce revenue leakage.

Experience

Work history, roles, and key accomplishments

Territory Operations Analyst

IFS

Feb 2026 - Jun 2026 (4 months)

Managed and analyzed sales pipeline performance for the Europe West region, maintaining CRM data integrity and supporting accurate sales forecasting. Developed Power BI/Excel reporting and automated pipeline insights for QBRs and weekly sales cadences, partnering with FLMs and AEs to improve pipeline quality and revenue outcomes.

Sales Pipeline Management Forecasting CRM Hygiene Data Integrity GTM Execution Sales Enablement Deal Progression Power BI Excel Xactly THOR CRM Win Loss Analysis AI Powered Automation

Inside Sales Consultant

Invotec Pty Ltd

Jun 2025 - Oct 2025 (4 months)

Managed the full sales administration cycle in ConnectWise, including opportunity management, quoting, order processing, and contract renewals while ensuring CRM data integrity. Coordinated across sales, IT operations, and finance to support proposals, pricing, deal registrations, purchase orders, and streamlined billing workflows.

Sales Administration Opportunity Management Quoting Order Processing Contract Renewal Data Integrity Proposal Support Deal Registration Software License Management Renewals

Senior Operations Analyst

SynergistiCare (Pvt) Ltd

Nov 2023 - Apr 2024 (5 months)

Performed root cause analysis on denial and AR trends to reduce revenue leakage, and produced daily and weekly performance reports within SLA timelines. Identified recurring denial patterns and coordinated updates to SOPs to prevent repeat claim denials.

Root Cause Analysis Denial Management performance reporting SLA Revenue Leakage Reduction Cross functional Coordination

Senior Operations Analyst

HealthReconConnect LLC

Jun 2020 - Nov 2023 (3 years 5 months)

Served as the primary point of contact for U.S.-based healthcare clients, managing escalations and long-term relationship needs while preparing performance reports for account managers. Managed claim rejections and denials with cross-functional teams, ensuring HIPAA/ISO compliance and training new analysts to improve workflow efficiency.