Thais Silva Ribeiro De Almeida

Managed and assessed AI bot interactions across week shifts, providing actionable feedback and QA to improve realism and performance in English, French, and Portuguese.

Led sales and project management post-pandemic, managed a team of 7 managers, and served on the board to coordinate operations and interdepartmental communication.

Developed and implemented an internal eco-design guide, compiled international solution databases, and produced project-specific eco-design deliverables to standardize sustainable practices.

Completed a double degree in Environmental Engineering at UNESP (Brazil) and AgroParisTech (France) with focus on sustainable development and circular economy.

Produced customer-facing materials, redesigned a user guide, and created explanatory videos, improving post-sale follow-up and reducing resolution time for coverage issues.

Conducted a PIBIC-funded study on biogas production from fruit-processing wastes, achieving methane yields up to 70% and analyzing feedstock potentials for bioenergy.

Led a 40-member committee to adapt and deliver the Integrated Environment and Technology Week online during the pandemic, coordinating participation across multiple universities.

Supported service prospecting, project sales, and internal strategy definition to meet revenue targets while assisting project delivery and client satisfaction.

Activities and societies: Participated in eco-design projects, research on biogas production (PIBIC/CNPq), led student organization activities including organizing SIMATEC; internships in eco-design and commercial/project roles.

Completed a double-degree Bachelor in Environmental Engineering through São Paulo State University (UNESP) and AgroParisTech, focusing on sustainable development, eco-design, and environmental consulting.