Open to opportunities

Thais Lombardi Cordeiro

@thaislombardicordeir

Procurement and strategic sourcing transition professional with 16+ years in stakeholder management and process coordination.

Brazil

Message

What I'm looking for

I want to join IBM’s Procurement and Strategic Sourcing team, leveraging my stakeholder management, negotiation, supplier relationship management, and process coordination strengths to improve outcomes and grow expertise in global procurement operations.

I’m a multilingual professional bringing 16+ years of experience in stakeholder engagement, project coordination, customer service, educational operations, and people management. I’m known for building strong relationships, coordinating complex activities, and improving processes in fast-moving, multicultural environments.

Across my roles as an English teacher and HR analyst, I’ve led cross-functional collaboration, managed competing priorities, and delivered high-quality service. I coordinated communication among families, students, colleagues, and leadership; supported recruitment, onboarding, internal documentation, and employee communication; and contributed to process standardization initiatives.

Now, I’m pursuing Strategic Sourcing and Procurement with a strong foundation in relationship management, negotiation, supplier relationship management, and business process improvement. I’m eager to contribute to IBM’s Procurement and Strategic Sourcing organization by applying my stakeholder collaboration strengths while building expertise in global procurement operations.

Experience

Work history, roles, and key accomplishments

Current

English Teacher

Current

Escola Akatu

Apr 2024 - Present (2 years 2 months)

Coordinated educational initiatives across students, families, teachers, and school leadership to ensure stakeholder alignment. Developed learning plans, monitored progress, and supported operational planning for academic activities.

Stakeholder Management Cross Functional Collaboration Multicultural Communication Customer Service Operational Support Relationship Building

Current

Private English Instructor

Current

Private Practice

Feb 2021 - Present (5 years 4 months)

Managed an independent English education business, handling client relationships, scheduling, and performance monitoring. Designed personalized programs based on client needs to improve satisfaction and retention through proactive communication.

Client Relationship Management Scheduling personalized instruction Performance Tracking Communication Customer Retention

English Teacher

Colégio São Mauro

Feb 2015 - Dec 2023 (8 years 10 months)

Coordinated communication among students, families, colleagues, and school leadership to support educational initiatives. Contributed to planning, curriculum support, process improvement, and performance monitoring to improve outcomes.

Stakeholder Engagement Curriculum Support Process Improvement Performance Monitoring Cross Functional Collaboration Multicultural Communication Conflict Resolution Administrative Operations

English Teacher

CCAA

Mar 2013 - Oct 2014 (1 year 7 months)

Delivered English training programs for adolescents and adults by assessing learning needs and adapting instruction. Maintained relationships with students and institutional stakeholders while providing feedback to support achievement.

Instructional Design Stakeholder Management Customer Service Progress Monitoring

English Teacher

Wizard Language School

Sep 2010 - Oct 2012 (2 years 1 month)

Taught English to learners of varying ages and proficiency levels, supporting learning activity planning and implementation. Improved engagement and customer satisfaction through effective communication and individualized support.

English Instruction Customer Satisfaction Multicultural Communication Individualized Support

Business English Instructor

Interactio Idiomas

Apr 2010 - Dec 2011 (1 year 8 months)

Delivered Business English training for professionals across diverse industries by designing customized programs aligned with professional and organizational objectives. Strengthened workplace and international communication and presentation skills through structured instruction.

Program Design Presentation Skills Professional communication Customer Service

Human Resources Analyst

Colégio Lumen Verbi

Sep 2006 - Nov 2009 (3 years 2 months)

Supported recruitment, onboarding, employee communication, and personnel administration. Assisted managers and employees with policies and documentation, coordinated HR administrative activities, and contributed to process standardization and internal communications improvements.

Recruitment support Onboarding Employee Communications Personnel Administration HR Documentation Process Standardization Internal Communications Operational Support

Human Resources Analyst

GTCON – Grupo de Consultores Técnicos

Nov 2005 - Sep 2006 (10 months)

Assisted with recruitment activities and personnel administration while supporting employee services. Maintained documentation controls, supported internal stakeholders, and contributed to efficient workflow management.

Recruitment support Personnel Administration Employee Support Documentation Control Stakeholder Management Administrative Operations Workflow Management

Human Resources Intern

IMA – Informática de Municípios Associados

Mar 2005 - Nov 2005 (8 months)

Supported HR operations, employee records management, and administrative support activities. Contributed to maintaining organizational documentation and assisting with HR process organization.

HR Operations Employee records management Administrative Support Documentation Management

Volunteer Human Resources Intern

University of Campinas

Jun 2004 - Nov 2004 (5 months)

Supported personnel administration and organizational development activities through HR documentation and process organization. Assisted with employee documentation and internal HR process support.

Personnel Administration HR Documentation Organizational Development Administrative Operations

Subtitle Translator Volunteer

TED Talks

Translated educational and professional content from English into Portuguese, performing linguistic review and cultural adaptation for multimedia materials. Collaborated with international volunteer teams to ensure quality, consistency, and accuracy.

Translation Linguistic Review Cultural Adaptation Quality Assurance Multicultural Communication