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Tessa Olea

@tessaolea

Creative Fulfillment Specialist at CONTENTJET who built AI tools for creator status tracking, messaging, ratings, and payments.

Philippines

Message

At CONTENTJET, I own the creator fulfillment pipeline from activation through content upload and handoff to editing. I manage creator requirements and deadlines, and built tools that replace manual board searches and hand-counted spreadsheets.

I built Collab Digest, a live Monday.com status digest used daily by the four-person CFS team, along with tools for creator messaging and evidence-backed ratings. I also bring an IT background from teaching programming and managing the IT Department at STI COLLEGE BALAYAN, INC.

Experience

Work history, roles, and key accomplishments

Current

Creative Fulfillment Specialist

Current

ContentJet

Jan 2026 - Present (9 months)

Owns the post-approval creator fulfillment pipeline from activation through content upload and handoff to editing. Manages creator contracting, payment, compliance, and SLA-driven follow-ups, and designed AI-assisted tools for status tracking, messaging, ratings, and payment cycles.

Monday.Com Claude Google Apps Script Google Drive Gmail Slack Project Coordination SLA Management Escalation Management Creator Operations

Project Coordinator / Operations Assistant

ContentJet

Jan 2024 - Dec 2025 (1 year 11 months)

Oversaw on-time delivery of videos, scripts, translations, and other creative assets. Tracked daily progress across recording, editing, uploading, client approvals, and revisions, and acted as the communication link between clients and internal teams.

Project Coordination Communication Skills Workflow Management Quality Assurance

Processing Analyst

AG Marketing Florida

Jan 2020 - Dec 2024 (4 years 11 months)

Compiled data from multiple processor websites into Google Sheets and maintained accurate records. Processed refunds, chargebacks, and billing through CRM systems and prepared daily summary reports.

Google Sheets CRM Data Processing Reporting Cloud Storage

IT Manager / IT Instructor

STI College Balayan, Inc.

Jun 2016 - Jun 2024 (8 years)

Managed the IT Department, keeping IT facilities and computer laboratories available and functioning. Taught Java OOP, HTML/CSS, JavaScript, C#, and SQL database management, and advised IT Capstone Projects.

Java HTML CSS JavaScript C#SQL Technical Support Teaching Project Advising