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Tereza Dimitrova

@terezadimitrova

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Financial Expert at VIVACREDIT, reviewing credit decisions and mentoring new employees in consumer finance.

Bulgaria

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At VIVACREDIT, I assess customer creditworthiness, review financial documents and independently check credit assessments and decisions. I follow discrepancies through to resolution and apply internal AML, PEP, data protection and information security procedures.

I’m an officially appointed mentor for new employees, providing practical training and assessing readiness for independent work. My experience also includes consumer credit consulting at H&G CREDIT GROUP and insurance consulting at GENERALI, ALLIANZ and BROKER INSTINCT.

Experience

Work history, roles, and key accomplishments

Current

Insurance Broker

Current

Broker Instinct

Mar 2023 - Present (3 years 8 months)

Consult clients on insurance products and coverage options and assist with selecting suitable solutions.

Insurance products Client Consultation Coverage

Current

Insurance Agent

Current

Allianz

Jan 2023 - Present (3 years 10 months)

Provide information and consultation on insurance products and assist customers with related documentation.

Insurance products Customer Service Documentation

Current

Financial Expert

Current

Vivacredit

Jun 2013 - Present (13 years 5 months)

Assess customer creditworthiness and review credit applications for accuracy and consistency. Identify discrepancies, correct errors, and escalate complex cases while mentoring new employees.

Credit Risk Assessment Financial Verification Credit Review AML PEP Data Protection Excel CRM Financial Reporting

Credit Consultant

H&G Credit Group

Jul 2007 - May 2013 (5 years 10 months)

Consulted customers on consumer credit products and financing options. Reviewed customer information and assessed financial circumstances and repayment capacity.

Credit Assessment Customer Consultation Financial Analysis Compliance