Open to opportunities

Teresa Reber

@teresareber

Message

Automotive/Aerospace Quality Manager with over 20 years of experience seeking remote opportunity.

United States

Message

What I'm looking for

Seeking a remote role in quality management and auditing, utilizing my skills in compliance, process improvement, and risk mitigation. Expertise includes audits, ISO, AS9100, FAA standards, and efficiency enhancement. I thrive in environments prioritizing excellence, integrity, and continuous improvement, valuing innovation, growth, and teamwork.

A seasoned Quality Manager with over 20 years of experience in the automotive and aerospace industries, I specialize in regulatory compliance and customer audits aligned with ISO, AS9100, and FAA standards. Throughout my career, I have successfully led quality assurance initiatives, ensuring organizations meet stringent industry requirements while fostering continuous improvement. My expertise lies in conducting meticulous audits, identifying compliance gaps, and implementing corrective actions that drive operational excellence. With a strong analytical mindset and attention to detail, I thrive in high-stakes environments, ensuring organizations maintain the highest standards of quality and regulatory adherence. Passionate about process optimization and risk mitigation, I am dedicated to helping businesses achieve excellence in quality management.

Experience

Work history, roles, and key accomplishments

Current

Quality Manager

Current

BAE Systems

Mar 2021 - Present (4 years 4 months)

Develop and implement quality policies, identify risks, and drive corrective actions. Lead continuous improvement initiatives, enhance process efficiency, and maintain regulatory adherence. Oversee audits, ensure compliance with ISO, AS9100, and FAA 14-CFR Part 21. Collaborate with teams to foster a strong quality culture, resolve issues, and support operational excellence across the organization.

management skills Management Reporting Process Improvement Data Analysis Relationship Management Regulatory Compliance Audit Management FAA Regulations

Chief Inspector

BAE Systems

Mar 2020 - Nov 2021 (1 year 8 months)

Responsible for ensuring regulatory compliance (FAA Title 14 CFR Part 145, EASA and CAAC) by overseeing inspections, audits, and records management. Enforcing safety standards, leading inspection teams, and implementing quality assurance programs to maintain airworthiness. Responsible for review and communication of technical data and collaborating effectively with the FAA and customers.

Regulatory Compliance Inspector Quality Assurance Records Management Leadership Training Technical Writing

Learning and Development

BAE Systems

Mar 2017 - Mar 2020 (3 years)

Responsible for developing the strategic roadmap and driving plant-wide collaborative strategies around workforce skills enhancement and training.

FAA Regulations

Customer Service Manager

BAE Systems

Jun 2014 - Mar 2017 (2 years 9 months)

Managed 100+ customer accounts across the Americas, ensuring timely support for aircraft electronic repairs. Built strong relationships, handled inquiries, billing, and complaints. Developed sales forecasts, tracked performance metrics, and supported business growth strategies. Provided urgent assistance for AOG emergencies and optimized customer resources,

Quality Control Engineer

BAE Systems

Mar 2013 - Jun 2014 (1 year 3 months)

Quality Assurance interface across multiple military programs, responsible for ensuring quality specifications are met. Responsible for evaluating processes, products, and applicable contract requirements, standards and procedures, and effectively communicating feedback to program staff and managers on the results of quality engineering activities.

Service Contract Manager

Navistar

Jun 2006 - Sep 2012 (6 years 3 months)

Led a team developing tailored service contracts for global dealers, driving revenue growth and profitability while resolving complex customer needs

Data Analysis Data Analytics Customer Service Customer Support Customer Relationship Management management skills Management Reporting

Reliability Program Manager

Navistar

Jun 2004 - Jun 2006 (2 years)

Ensured new vehicle launches met reliability, durability, and serviceability goals, advocating for customer interests.

Problem Solving Quality Control Quality Assurance Quality Engineering Reliability

Project Manager

Navistar

Jun 1998 - Sep 2004 (6 years 3 months)

Developed and implemented a QMS compliant to ISO standards by developing and maintaining quality systems, conducting audits, and coordinating with departments to maintain regulatory adherence. Providing training, overseeing documentation, and facilitating external audits to obtain and uphold certification requirements for a multi-site (6 plants) ISO certification.

Problem Solving Quality Control Quality Assurance Quality Engineering Auditing Quality Management Quality Management Systems Audit Management Audit Reporting Auditor

QS9000 Site Representative

Goldshield Fiberglass

Jun 1992 - May 1998 (5 years 11 months)

Developed and implemented a QMS compliant to QS9000 standards by developing and maintaining quality systems, conducting audits, and coordinating with departments to maintain regulatory adherence. Providing training, overseeing documentation, and facilitating internal and external audits to obtain and uphold certification requirements for QS9000 certification.