Tek Data Maven
@tekdatamaven
Virtual Assistant and administrative support professional improving remote operations and customer experiences.
What I'm looking for
I’m a highly organized and proactive Virtual Assistant and Administrative Support Professional, supporting remote business operations with customer communication, scheduling, CRM management, onboarding, and workflow organization. I work comfortably with entrepreneurs, agencies, coaches, creatives, and service-based businesses to improve operational efficiency and the customer experience.
In my recent roles, I’ve managed calendars, appointment coordination, and website/email inquiries, while keeping digital records and CRM systems structured for clear workflows. I also support insurance claims follow-up and payment coordination, and help prepare presentation slides and administrative documentation.
I’ve used tools like HubSpot CRM, GoHighLevel, Calendly, Slack, Asana, Trello, Zoho, Google Workspace, Microsoft Office Suite, and Canva to maintain organized workspaces and track day-to-day operations. I also provide social media scheduling and online engagement support, along with outreach, podcast pitching, and lead generation assistance.
Previously, I supported administrative operations and trainee enrollment documentation at Dexterous Applied Training Institute, and I managed day-to-day customer service and operational efficiency as a Restaurant Manager at MGF Grills & Pastry. With certifications including HubSpot Inbound and HubSpot Sales Hub Software, I bring both practical execution and a strong service mindset.
Experience
Work history, roles, and key accomplishments
Customer Experience Representative
ArtPlace Africa
Jan 2026 - Present (6 months)
Supported artists and customers via professional email and digital communication, including onboarding, account setup, and artwork listing guidance. Maintained customer records in CRM systems and collaborated to improve onboarding workflows and customer experience.
Virtual Assistant & Admin Support
Remote
Jan 2025 - Present (1 year 6 months)
Provided remote administrative and operational support, including calendar/appointment management, customer communication, CRM and workflow organization, and onboarding support. Also supported insurance claims follow-up, slide/content preparation, social media scheduling, and outreach/lead generation activities.
Restaurant Manager
MGF Grills & Pastry
Jan 2021 - Jan 2024 (3 years)
Managed daily restaurant operations by coordinating staff schedules and ensuring smooth workflow execution. Handled customer service interactions, resolved concerns, and supervised inventory coordination to maintain operational efficiency.
Administrative Assistant
Dexterous Applied Training Institute
Jan 2025 - Present (1 year 6 months)
Supported daily administrative operations including scheduling, internal communication, and maintaining digital records and enrollment documentation. Responded to student and prospect inquiries and helped coordinate webinars and social media activities.
Education
Degrees, certifications, and relevant coursework
University of Port Harcourt
Bachelor of Arts, Philosophy
2014 - 2018
Bachelor of Arts in Philosophy from the University of Port Harcourt, completed from 2014 to 2018.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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