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Teisha Ward

@teishaward

Payroll & Human Resources specialist delivering compliant payroll processing and benefits support with meticulous accuracy.

Zimbabwe
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What I'm looking for

I’m seeking a role that leverages my payroll and HR skills while providing opportunities for growth and expanded responsibility, where I can continue delivering accurate, compliant processing and strong employee support.

I’m a payroll and Human Resources professional known for accuracy, strong communication, and managing sensitive information while meeting deadlines in fast-paced environments.

In my most recent role, I process payroll for government contracts in compliance with federal and state regulations. I respond to employee inquiries about policies, procedures, and payroll matters, complete new-hire documentation, handle workers’ compensation claims, and track vacation and sick leave balances.

I also administer employee benefits programs, including health insurance and company perks, while managing garnishments (setup and payment processing). I use Costpoint/Deltek and Cognos to execute payroll and reporting functions, and I support onboarding through documentation and ongoing employee support.

Previously as an HRPayroll Benefits Coordinator, I audited records before payroll processing, corrected reconciliations, and ran additional payroll runs when needed. I managed payroll workflows through Zendesk ticket responses, off-cycle payroll and replacement checks, ACH file preparation, stop payments, and statements to terminated employees—while leveraging Kronos, ECP, EC, SAP, and Great Plains, plus ADP and Fidelity systems.

Experience

Work history, roles, and key accomplishments

EN

HR/Payroll Benefits Coordinator

Elior NA

May 2019 - Nov 2024 (5 years 6 months)

Audited payroll-related records and processed reconciliations, corrections, and additional/off-cycle payroll runs. Managed employee inquiries via Zendesk, handled pay changes and replacements, and supported benefits, claims, and repayments using Kronos, ECP/EC, SAP, and Great Plains.

II

HR/Payroll Specialist

Ice Industries

Apr 2017 - May 2019 (2 years 1 month)

Supported plant payroll and HR operations by maintaining accurate employee records, including I-9 and W-4 documentation, improving data integrity and retrieval speed. Conducted interviews and exit interviews, delivered new-hire training and performance reviews, and partnered with plant management to help reduce turnover using ADP and Fidelity.

Education

Degrees, certifications, and relevant coursework

Delta State University logoDU

Delta State University

Human Relations

2002 - 2005

Completed coursework in Human Relations at Delta State University from 2002 to 2005.

Tech stack

Software and tools used professionally

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