Ted Okoroh
@tedokoroh
IT support and cybersecurity professional delivering secure, scalable solutions and user-focused troubleshooting.
What I'm looking for
I’m an IT Support & Cybersecurity professional who combines a Google IT Support Professional Certificate with Packt Security Fundamentals and Identity Management training, backed by a strong foundation in Business Administration and Marketing. I focus on delivering secure, scalable, user-focused enterprise solutions by translating technical requirements into outcomes people can rely on.
In my recent work, I’ve managed sensitive account and transaction information, helped clients navigate complex digital platforms, and collaborated with internal teams to troubleshoot technical and operational challenges. I bring hands-on capability across Azure DevOps, Active Directory, GPOs, and network security—plus practical security monitoring and risk awareness—so systems run efficiently and users feel supported.
Experience
Work history, roles, and key accomplishments
Business Practices Instructor
Merilcer Inc
Nov 2025 - Jan 2026 (2 months)
Delivered instructor-led training in business, entrepreneurship, and professional development for students and mid-career professionals. Facilitated workshops, incorporated case studies and digital learning resources, and worked with program coordinators to improve curriculum structure.
Banquet & Event Staff
University Plaza
Dec 2023 - Jan 2024 (1 month)
Supported execution of large-scale, high-profile events serving up to 1,000+ guests. Coordinated with event and catering teams to meet strict timelines and managed client communications, scheduling, and revisions to ensure reliable service delivery.
Customer Service Representative
Asberg Group
Feb 2026 - Present (1 month)
Managed a global customer base, ensuring secure and accurate handling of sensitive account and transaction information. Collaborated with internal teams to troubleshoot technical issues and analyze interaction trends to recommend process improvements that increased security, efficiency, and user experience.
Camp Leader
Camp Sonshine
Led and supervised a team of 12 counselors responsible for 250+ campers. Managed daily operations, activity scheduling, and safety compliance while building a structured environment that supported youth development and team cohesion.
Media & Curriculum Assistant
Christ Embassy
Recorded, edited, and produced multimedia content using digital production and video editing tools. Built and distributed children’s curriculum content, supporting live and recorded sessions by managing cameras, lighting, audio, and media equipment.
Education
Degrees, certifications, and relevant coursework
Coursera (Packt)
Certificate, Cybersecurity & Identity Management
Completed the Packt Coursera certificate course on CompTIA Security+ fundamentals and identity management on Mar 24, 2026.
Coursera (Google)
Certificate, Information Technology & IT Security
Completed the Google Coursera certificate course, "IT Security: Defense against the digital dark arts," on Feb 22, 2026.
Evangel University
Bachelor of Business Administration, Business Administration
Grade: 3.5
Earned a Bachelor of Business Administration from Evangel University, completed December 2024. IT Security coursework noted with a GPA of 3.5.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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