Tbb nguyen
@tbbnguyen
Detail-driven Project Coordinator who owns end-to-end intake-to-completion workflows.
What I'm looking for
I’m a detail-driven coordinator with 8+ years of experience managing high-volume, multi-stakeholder workflows across a global law firm (Baker McKenzie) and a Japanese-invested industrial park. I reliably own processes end-to-end—gathering information, validating accuracy, tracking status against deadlines, and following up until completion.
Bilingual (Vietnamese/English), I’m comfortable working with remote, asynchronous, and cross-time-zone teams. I coordinate across legal, finance, billing, government, and partners, focusing on process ownership and preventing downstream rework through data accuracy and quality control.
In my current role as a Billing Intake Senior Analyst, I coordinate intake-to-billing handoff by collecting, verifying, and entering client/matter financial data into Intapp and SAP—ensuring rates, billing instructions, and terms match engagement documentation before work begins. I also handle discrepancies early, manage concurrent requests under tight deadlines, and protect billing readiness and revenue accuracy.
Experience
Work history, roles, and key accomplishments
Billing Intake Senior Analyst
Baker McKenzie
Feb 2026 - Present (4 months)
Owned end-to-end billing intake-to-handoff for new client matters, coordinating legal and finance stakeholders to ensure matters open accurately and are billing-ready. Managed high-volume Intapp/SAP data entry, verified rates and billing instructions against engagement documentation, and resolved discrepancies to prevent downstream billing rework.
Billing Administrator
Baker McKenzie
Mar 2020 - Feb 2026 (5 years 11 months)
Partnered with lawyers to confirm client billing arrangements and issue accurate invoices in SAP within a high-volume billing cycle. Resolved client invoice queries, updated client/account data integrity in SAP, and handled recurring billing procedures end-to-end by proactively addressing exceptions.
Customer Support Liaison
Thang Long Industrial Park
Oct 2017 - Feb 2020 (2 years 4 months)
Managed office leasing and EPE (Export Processing Enterprise) manufacturer relationships, tracking contracts and invoices and resolving tenant queries end-to-end. Liaised between Sumitomo Corporation Japan and local government for investment and enterprise certificate applications, and provided Vietnamese↔English interpretation and translation for business meetings and events.
Planning Executive
TAL
Oct 2015 - Sep 2016 (11 months)
Coordinated production-capacity planning for a 5,000-worker factory by building forecasts and recommending adjustments to support a rolling 9-month production plan. Monitored ongoing processes against plan, flagged variances early, and helped leadership respond to demand and resource constraints to keep manufacturing targets on track.
Education
Degrees, certifications, and relevant coursework
London School of Business and Finance
ACCA Knowledge Modules, Accounting (ACCA)
2013 - 2015
Grade: Pass
Passed the ACCA Knowledge Modules at LSBF from Jan 2013 to May 2015.
Cardiff Metropolitan University
Bachelor of Arts, Business Studies
2011 - 2013
Earned a Bachelor of Arts in Business Studies at Cardiff Metropolitan University from Sep 2011 to Aug 2013.
Coursera
Introduction to Intellectual Property, Intellectual Property
2021 -
Completed the 'Introduction to Intellectual Property' course on Coursera in July 2021.
Availability
Location
Authorized to work in
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