At Trust Axiata Digital Ltd. (TAP), I coordinated documentation, stakeholders, digital wallets, and system integrations to onboard more than 150 institutions. By streamlining workflows and documentation, I helped improve onboarding speed by 30%.
I supported 15+ digital product launches through PRDs, process flows, UAT, testing, and product documentation. I also coordinated UAT, communications, issue tracking, and implementation for 20+ merchant integrations.
As Coordinator at Celestial Group, I maintained financial records using Excel and ERP systems, prepared management reports, and coordinated schedules, meetings, vendors, and documentation.
In AI evaluation and data annotation work, I evaluated LLM responses for accuracy, relevance, and instruction-following. I labeled and validated data, reviewed ambiguous cases against project guidelines, and documented evidence-based rationales.
