Open to opportunities

Tauheedah Hawkins

@tauheedahhawkins

Message

Medical records coordinator who delivers HIPAA-compliant releases and accurate data across EMR and legal systems.

United States

Message

What I'm looking for

I’m looking for a role where I can own accurate records workflows, deliver outstanding customer service, and handle HIPAA-sensitive requests with speed and precision—ideally in healthcare or legal operations with clear training and process improvements.

I’m a medical records coordinator focused on accurate, secure records management and fast, compliant delivery. In my Sharecare role, I process releases of information with strict attention to HIPAA and federal/state regulations, including verifying requests and resolving discrepancies before anything is released.

I bring hands-on experience across multiple electronic medical records, including Epic, Cerner, and Meditech, while maintaining high-quality documentation for patient records, billing, lab results, and imaging reports. I also support legal and third-party record requests, including coordination for attorneys, subpoenas, insurance, and government entities.

My background blends healthcare access and legal records work—ranging from patient access and bed board management to litigation support and records retention. From sorting high-volume requests and managing productivity in Excel to OCR/bates stamping and data entry in legal databases, I build reliable workflows and protect confidentiality under pressure.

Experience

Work history, roles, and key accomplishments

Current

Customer Service / Legal Records

Current

The MCS Group

Nov 2020 - Present (5 years 6 months)

Handled legal records request workflows by contacting facilities and resolving discrepancies to meet state/timeline requirements. Managed close to 70 calls per day, ensured accuracy of coding calls, and tracked weekly productivity in Excel for management.

Customer Service Excel reporting Subpoena Authorization Processing

Release of Information Specialist

Sharecare

Jan 2023 - Jan 2026 (3 years)

Coordinated secure release of patient medical records, ensuring accurate data entry and strict compliance with HIPAA and applicable federal/state regulations. Processed requests using EMR systems including Epic, Cerner, and Meditech while resolving records discrepancies and providing customer service to requestors.

HIPAA compliance Release Of Information (ROI)Medical Data Entry Epic Cerner Meditech Medical Records Management Confidentiality Customer Service Records Discrepancy Resolution

Benefits Coordinator / Care Coordination

Neurological Diagnostics/Pain Management

Sep 2019 - Apr 2020 (7 months)

Served as a liaison between the doctor’s office and law offices for personal injury and workers’ compensation cases. Coordinated insurance verification, prior authorizations, and appeals for diagnostic and pain management procedures, and supported billing and patient chart updates.

Insurance Verification Prior Authorizations Appeals Medical Billing Support Care Coordination Patient Charting Medical Terminology Document Scanning

Records Manager / Litigation Support

LeClairRyan, P.C.

Aug 2012 - Aug 2017 (5 years)

Managed litigation and client records by handling retrievals, destruction/shredding, indexing, and applying retention policy controls using Elite Enterprise and Elite databases. Supported attorney workflows with file organization, large-scale copying/scanning, Bates stamping/OCR, and deposition/hearing/trial scheduling logistics.

Records Management Litigation Support Elite Database Indexing Bates Stamping Scanning Production Document Conversion (Nuance)