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Tatiana Pacheco

@tatianapacheco

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Experienced UX Manager specializing in DesignOps and user research.

Argentina

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What I'm looking for

I am looking for a role that fosters collaboration and innovation, where I can lead design teams to create impactful user experiences.

I am a seasoned UX Manager with over 14 years of experience in UX design and leadership roles. My career has been dedicated to creating cohesive user experiences across various industries, including fintech, banking, and travel. I excel in overseeing design vision and strategy, ensuring that design efforts align with business goals while managing both B2C and B2B projects.

In my previous roles, I have effectively led design teams, streamlined workflows, and facilitated communication to enhance the design process. I believe in empowering individuals within my teams, providing them with the tools and knowledge necessary to create meaningful product experiences. My approach is outcome-oriented, valuing transparency and collaboration to achieve the best results.

Experience

Work history, roles, and key accomplishments

Current

UX Teacher

Current

Coderhouse

May 2018 - Present (7 years 2 months)

Planned and dictated the content of live UX/UI classes. Led the staff of the commission, including tutors, specialists, and coordinators.

UX UI Design Teaching Curriculum Development Team Leadership Mentoring

Design Director

Bitso

Dec 2022 - May 2025 (2 years 5 months)

Oversaw the design vision and strategy, ensuring cohesive user experiences across products. Managed design and research teams, aligning design efforts with business goals.

Design Vision Design Strategy User Experience Team Management Design Operations

UX Manager

PedidosYa

Feb 2021 - Mar 2022 (1 year 1 month)

Collaborated with Product Managers and squads to optimize processes and delivery of value to users. Managed UX Design, UX Research, and UX Writing with a focus on generating impact through memorable product experiences.

UX Design UX Research UX Writing Product Management Design Systems

DesignOps and UX Lead

Galicia Bank

Feb 2019 - Jan 2021 (1 year 11 months)

Oversaw UX Design, UX Research, and UX Writing to create impactful product experiences. Developed strategies to elevate Design's visibility and impact within the organization.

UX Design UX Research UX Writing Design Strategy Stakeholder Management

UX Designer/Researcher

Almundo

Feb 2018 - Feb 2019 (1 year)

Designed the usability and interaction of interfaces with the user through various techniques. Utilized Prototyping, Wireframes, User Stories, Site Audits, Site Maps, and flows.

Usability Interaction Design Prototyping Wireframing User Stories

UX Specialist/Researcher

Atento

Sep 2013 - Feb 2018 (4 years 5 months)

Directed the Look and Feel design of user interfaces, teaching good practices for development. Designed the usability and interaction of interfaces using techniques like Prototyping and Wireframes.

User Interface Design Usability Prototyping Wireframing User Stories

Education

Degrees, certifications, and relevant coursework

Ideo

Design Strategy, Design Strategy

Currently pursuing a degree in Design Strategy. This program focuses on developing strategic approaches to design, integrating business objectives with user experience.

Rosenfeld Media

DesignOps Summit, Design Operations

Participated in the DesignOps Summit, focusing on operationalizing design processes. Gained insights into streamlining workflows, managing design tools, and ensuring consistency in design standards.

Grow consultora

Ontological Coaching, Coaching

Completed a program in Ontological Coaching, which enhances communication and leadership skills. This training supports personal and professional development, fostering effective team dynamics.

Universidad Militar Nueva Granada

Multimedia Engineering, Multimedia Engineering

Studied Multimedia Engineering, focusing on the design and development of interactive media. This program provided a strong foundation in user interface design, user experience, and digital content creation.