I'm looking for an Enterprise Account Executive role where I can combine my consultative sales background, customer relationship expertise, and financial technology experience to understand business needs, deliver value-driven solutions, and build long-term enterprise partnerships that drive revenue growth.
Open to opportunities
Tate Donivan
@tatedonivan
QA Analyst with 7+ years ensuring software quality through manual testing, defect management, and UAT in Agile teams.
United StatesWhat I'm looking for
I’m a Software Quality Assurance Analyst with 7+ years supporting software quality through manual testing, defect management, UAT, and technical troubleshooting in Agile environments. I translate business requirements into comprehensive test cases and focus on finding issues early with functional, regression, smoke, exploratory, and post-deployment testing.
In my current role at Wings Credit Union (formerly Ent Credit Union), I design and maintain test cases, use risk-based testing to optimize coverage, and manage defects in Azure DevOps while partnering with developers through resolution. I validate releases through post-deployment testing and production verification, and I troubleshoot to improve root causes across the SDLC.
Earlier, as a Senior Digital Support Representative, I executed UAT for new banking features, documented defects and testing results, and collaborated with product owners and business teams to validate updates. I also mentored 20+ employees and improved issue tracking—reducing recurring defects—while maintaining strong communication and quality standards for financial systems.
Experience
Work history, roles, and key accomplishments
WU
Current
Software Quality Assurance Analyst
Wings Credit Union
Sep 2025 - Present (10 months)
Execute manual functional, regression, smoke, and exploratory testing across web and mobile applications, including risk-based testing. Design and maintain test cases, manage defects in Azure DevOps, and validate releases through post-deployment production verification in an Agile environment.
EU
Senior Digital Support Representative
Ent Credit Union
Mar 2023 - Sep 2025 (2 years 6 months)
Conducted User Acceptance Testing (UAT) for new banking features and performed functional testing across multiple environments prior to production deployment. Documented defects and results, partnered with product and development teams for validation, and improved issue tracking and customer outcomes.
RG
Realtor
RE/MAX Real Estate Group
Aug 2018 - Mar 2023 (4 years 7 months)
Managed end-to-end client engagements by coordinating multiple stakeholders and deadlines. Resolved complex customer issues, maintained documentation for transaction lifecycles, and supported compliance throughout client interactions.
Education
Degrees, certifications, and relevant coursework
University of Colorado Colorado Springs
Bachelor of Science, Marketing
Earned a Bachelor of Science in Marketing from the University of Colorado Colorado Springs.
Tech stack
Software and tools used professionally
Availability
Open to opportunities
Location
United StatesAuthorized to work in
Salary expectations
75k-120k USD
Job categories
Skills
Manual TestingFunctional TestingRegression TestingSmoke TestingExploratory testingUser Acceptance Testing (UAT)Test Case DevelopmentTest PlanningTest ExecutionDefect Lifecycle ProcessRoot Cause AnalysisProduct ValidationRelease CertificationAgileScrumSoftware Development LifecycleDefect Logging And ManagementAzure DevOpsServiceNowSQLExcelMicrosoft WordOutlookPower AutomateWeb Application TestingMobile Application TestingTechnical TroubleshootingDocumentationEnt
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