Looking for a job

Tashauna Bart

@tashaunabart

Message

I coordinate patient appointments, confidential records, and time-sensitive healthcare support.

Canada

Message

What I'm looking for

I'm looking for patient-support or healthcare administration work where I can coordinate appointments, maintain confidential records, resolve service issues, and support timely communication across patients, providers, and service partners.

I've coordinated patient appointments, referrals, follow-up, and confidential electronic records at Diversity Midwives, supporting communication between patients, providers, and external partners. I also improved a manual booking and shared-scheduling workflow and trained staff on the updated process.

Across Sun Life Advisor Office, Polycultural Immigrant Community Services, and the City of Toronto Crisis Service, I've managed client communication, documentation, case coordination, referrals, and urgent follow-up across complex service needs.

Experience

Work history, roles, and key accomplishments

Executive Administrative Assistant

Sun Life Advisor Office

May 2026 - Jul 2026 (2 months)

Coordinated client appointments, health and disability insurance claims, applications, policy/account servicing, documentation and time-sensitive follow-up in a regulated environment. Managed client communication by phone and email and escalated complex service issues appropriately.

Client Communication Insurance Claims Documentation Review Confidential Records Issue escalation Stakeholder Coordination Time Management

Program Coordinator

Polycultural Immigrant Community Services

Jan 2024 - May 2026 (2 years 4 months)

Managed an active caseload and coordinated intake, appointments, individualized action plans, referrals, service delivery and ongoing client follow-up. Maintained accurate records in OCMS and POES while monitoring multiple files and competing deadlines.

Case Management Intake Coordination Referrals Client Follow up OCEMS POE Record keeping Stakeholder Collaboration Priority Management

Crisis Counsellor / Client Support

City of Toronto - Crisis Service

Jan 2022 - Jan 2025 (3 years)

Provided responsive client support, assessed immediate needs, documented interactions and coordinated next steps with hospitals and community partners in time-sensitive situations. Navigated complex service needs and provided referrals and follow-up.

Crisis Intervention client support Needs Assessment Documentation Referrals Stakeholder Collaboration Continuity of Care

Administrative Support

RE/MAX Realtron Realty Inc.

Jan 2018 - Jan 2021 (3 years)

Supported high-volume phone and email communication, scheduling, document/file coordination and administrative follow-up in a deadline-driven office.

Phone Communication Email Communication Scheduling Document Coordination Administrative Support

Medical Receptionist / Administrative Support

Diversity Midwives

Jan 2016 - Jan 2021 (5 years)

Coordinated patient appointments, scheduling changes, referrals and follow-up in a multi-provider healthcare practice. Managed inbound patient inquiries and maintained confidential electronic patient records using Pirouette EHR.