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Lindsay M

@lindsaym1

Medical office assistant at Scarborough Pain Clinic who coordinated patient appointments, referrals, and clinic operations.

Canada

Message

At Scarborough Pain Clinic, I coordinated patient appointments, follow-ups, and referrals, and supported daily front desk operations. I also processed billing and maintained accurate, confidential patient records.

At Heart Beatz Cliffcrest EarlyON Child and Family Centre, I coordinated virtual and in-person programs for 100+ families. I managed scheduling, registration, attendance, and logistics.

I also created and edited 20+ educational videos and managed social media content to support digital engagement and community outreach.

As a Registered Early Childhood Educator at Heart Beatz Cliffcrest Community Centre, I delivered client-centered care and maintained health check, attendance, and incident records. I hold an Honours Office Administration – Health Services Diploma from Centennial College and an Honours Bachelor of Child Development Degree from Seneca College.

Experience

Work history, roles, and key accomplishments

Current

Sighted Volunteer

Current

Be My Eyes

Mar 2021 - Present (5 years 8 months)

Providing real-time virtual visual assistance to blind and low-vision users, helping with tasks like reading labels, identifying colours, and navigating new environments. Supported many users, empowering independence and confidence in daily living.

Virtual Assistant Communication Skills Empathy Problem Solving

Medical Office Assistant

Scarborough Pain Clinic

Jan 2026 - Apr 2026 (3 months)

Coordinated high-volume patient appointments, follow-ups, and referrals to ensure timely and quality patient care. Managed daily front desk operations, including patient intake, scheduling, faxing, and administrative support in a fast-paced clinic environment.

EMR Advantage Accuro Patient Scheduling Billing Administrative Support Data Entry Records Management Microsoft Office 365

Registered Early Childhood Educator

Heart Beatz Cliffcrest Community Centre

Jan 2024 - Dec 2024 (11 months)

Delivered high-quality, client-centered care while maintaining accurate documentation for health checks, attendance, and incident reporting. Oversaw and streamlined daily schedules to improve operational efficiency and team communication.

Childcare Documentation Scheduling Communication Skills Organizational Skills

Family Support Worker – RECE

Heart Beatz Cliffcrest EarlyON Child and Family Centre

Jul 2021 - Dec 2023 (2 years 5 months)

Coordinated virtual and in-person programs for 100+ families, managing scheduling, registration, attendance, and logistics. Provided professional client support by handling phone calls, inquiries, and communication with families, educators, and partner organizations.

Program Coordination Scheduling Registration client support Records Management Inventory Management Social Media Management Video Editing

EarlyON Resource Assistant

Heart Beatz Cliffcrest EarlyON Child and Family Centre

Jan 2019 - May 2019 (4 months)

Managed registration, scheduling, attendance tracking, and resource preparation for programs and sessions. Provided professional communication and administrative support to families, staff, and community partners.

Registration Scheduling Attendance Tracking Resource Management Communication Skills Administrative Support