Tara Aissa
@taraaissa
Experienced warehouse group lead driving safety, efficiency, and team development.
United StatesWhat I'm looking for
I am a results-driven Group Lead with over a decade of experience in warehouse management, team leadership, and operational improvement. I implement safety protocols, streamline inventory and workflows, and mentor teams to meet corporate standards, consistently boosting productivity and morale.
Previously, I led operations at Dick's Sporting Goods, trained and coached staff, analyzed performance metrics to target training needs, and reduced incidents through new procedures. I bring strong communication, problem-solving, labor-management, and customer-service skills to foster accountability and measurable operational gains.
Experience
Work history, roles, and key accomplishments
Group Lead
Dick's Sporting Goods
Jun 2019 - Jun 2025 (6 years)
Led warehouse operations and team of associates, implementing procedures and safety protocols that improved stock accuracy, reduced incidents, and increased production volume. Analyzed performance metrics and delivered targeted training programs that boosted overall team productivity.
Customer Service Coordinator
Christmas Tree Shops
May 2015 - Sep 2019 (4 years 4 months)
Managed a team of 11 cashiers and maintained customer service database, implementing feedback-driven improvements that enhanced service quality and reduced wait times. Coordinated cross-departmental efforts to resolve inquiries and improve customer retention.
Dental Assistant
New York Dental Group
Sep 2018 - Jun 2019 (9 months)
Assisted dentists with procedures, performed dental cleanings and X-rays, and maintained patient records and scheduling to improve diagnostic accuracy and patient satisfaction. Managed billing and insurance processing to ensure accurate claims and streamlined operations.
Cashier
Christmas Tree Shops
Feb 2015 - Mar 2019 (4 years 1 month)
Processed sales transactions and managed cash drawers with accuracy, resolved customer issues, and supported store sales goals through product recommendations and efficient checkout processes. Implemented improvements that reduced wait times and improved customer satisfaction.
Education
Degrees, certifications, and relevant coursework
Binghamton High School
High School Diploma, General Education
2006 - 2010
Completed High School Diploma with coursework through Binghamton High School from September 2006 to June 2010.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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