Tapuwa Mataruka
@tapuwamataruka
Digital operations and IT leader delivering end-to-end e-commerce projects and continuous improvement in fast-paced teams.
What I'm looking for
I’m a Digital Operations and IT Leader with 10+ years of progressive experience across e-commerce project management, operations, IT support, and entrepreneurship. I lead cross-functional squads to deliver complex digital initiatives end-to-end, translating strategic goals into executable roadmaps.
In my current role as an E-Commerce Project Manager, I own the full project lifecycle—from scoping and planning through launch and post-go-live optimisation. I facilitate sprint planning, stand-ups, and retrospectives, and I maintain RAID logs and dashboards to give senior stakeholders clear, actionable visibility.
Previously, as a Chief of Staff & Operations Manager, I coordinated executive priorities across logistics, procurement, scheduling, and event execution, streamlining workflows to improve operational productivity. I’ve also founded and operated a digital media platform—handling website development and IT strategy—along with earlier technical support experience where I resolved hardware and software issues and delivered end-user training.
Experience
Work history, roles, and key accomplishments
E-Commerce Project Manager
Africa Nova Tech
May 2025 - Present (1 year 1 month)
Led end-to-end delivery of e-commerce initiatives, owning scoping, planning, launch, and post-go-live optimisation. Managed cross-functional squads and third-party dependencies while reporting progress and escalating risks to senior stakeholders.
Chief of Staff & Operations Manager
Thyme Catering & Events
Mar 2020 - Mar 2025 (5 years)
Coordinated executive day-to-day operations across logistics, procurement, scheduling, and event execution. Streamlined administrative workflows and managed financial administration including quotes, invoicing, menu costing, and budget reporting.
Operations Manager
Conneck Transport
Jun 2017 - Feb 2020 (2 years 8 months)
Implemented and optimised a fleet management system to improve operational reliability and reduce downtime. Developed SOPs, coordinated teams across warehouse and driving functions, and delivered training based on performance evaluations.
Founder & IT Lead
UniVision Channel
Oct 2014 - Jan 2020 (5 years 3 months)
Founded and operated an online television channel focused on youth storytelling, university events, and student education. Managed technology infrastructure, website development, IT strategy, and partnerships to grow viewership and content production.
Technical Support Analyst
KBA (Knowledge Based Action)
Aug 2015 - May 2017 (1 year 9 months)
Provided timely technical support to resolve hardware and software issues, minimising business downtime. Analysed customer requirements, implemented tailored solutions, and delivered end-user training to improve client satisfaction and retention.
Director Corporate Relations & IT
ENACTUS UCT
Nov 2013 - Aug 2014 (9 months)
Managed external corporate relations and sponsorship acquisition for a social entrepreneurial society. Oversaw the society’s website and IT infrastructure, developing strategies for effective use of technology resources.
Head Student & Deputy Co-Chair
Kopano Residence & UCT Residence Council
Oct 2012 - Oct 2013 (1 year)
Managed residence budgets and events as Head Student, representing and advocating for students at institutional level. Drove transformation initiatives within UCT residences by engaging management on budget allocation and student welfare.
Education
Degrees, certifications, and relevant coursework
University of Cape Town
Bachelor of Science (BSc), Computer Science & Business Computing
2012 - 2015
Completed a BSc in Computer Science & Business Computing at the University of Cape Town.
Saint George's College
A-Levels & O-Levels, Mathematics, Physics, Chemistry
2004 - 2010
Completed A-Levels and O-Levels with Maths, Physics, and Chemistry at Saint George's College (Harare).
Availability
Location
Authorized to work in
Job categories
Skills
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