Tanya Terry

I’m a customer service and administration professional with experience as a Captioner, Sales Agent, Receptionist, and Chief Cashier. I’m skilled in communication, problem-solving, data entry, and client relations, and I’m comfortable working independently and remotely while meeting tight deadlines.

In my recent role as a Captioner (Rev), I create accurate, high-quality captions using transcription software, editing and proofreading to meet timing, formatting, and style guidelines. Earlier, I handled outbound cold calls and lead database updates to increase appointment conversion rates (3i Solutions), managed guest service and administrative record-keeping (Ascot Bush Lodge), and supervised cash-handling compliance and reconciliation (Metro Cash and Carry).