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TK@tanvikotian
Aspiring data analyst with a strong foundation in research.
IndiaI'm a dedicated and detail-oriented individual currently pursuing a Diploma in Computer Science at the University of Bath. My academic journey has equipped me with a solid understanding of key concepts such as Human-Computer Interaction and Artificial Intelligence, which I am eager to apply in real-world scenarios. My experience as a Customer Assistant at Tesco PLC honed my customer service skills and taught me the importance of data-driven decision-making in enhancing customer satisfaction.
In addition to my academic pursuits, I have gained valuable experience in marketing through my internship at Hachi With Love, where I successfully increased social media engagement and contributed to a significant boost in online sales. My projects, including usability research on AR tools and a comparative study of e-commerce marketing strategies, reflect my analytical abilities and commitment to user-centered design. I am passionate about leveraging data to drive insights and improve user experiences.
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Work history, roles, and key accomplishments
Tesco PLC.
Jul 2024 - Present (1 year 4 months)
Assisted 70+ customers daily with product selection and inquiries, contributing to a 15% improvement in customer satisfaction. Maintained 95% product availability and 90% stock efficiency, reducing stockouts by 20% during high-demand periods.
Revolution Bar, Bath
Mar 2024 - Present (1 year 8 months)
Delivered high-quality service to 30–40 guests per shift, increasing repeat visits by 20% and sustaining a 95% satisfaction rate. Managed 40+ reservations weekly with 100% accuracy, helping reduce booking errors by 15%.
Hachi With Love, Mumbai
Jul 2022 - Present (3 years 4 months)
Increased social media engagement by 40% through co-developing branded content, campaigns, and promotional graphics. Sourced and connected with influencers and potential brand partners, demonstrating lead generation and outreach capabilities.
Degrees, certifications, and relevant coursework
UBDiploma in Computer Science, Computer Science
Activities and societies: Relevant Modules: Human-Computer Interaction, Artificial Intelligence, Databases, Software Engineering
Undertook a Diploma in Computer Science, focusing on core modules such as Human-Computer Interaction, Artificial Intelligence, Databases, and Software Engineering. Gained foundational knowledge and practical skills in various aspects of computer science.
Bachelor’s in Management Studies, Management Studies
Activities and societies: Relevant Modules: Business Math, Statistics, IT in Business Management, Strategic Management
Completed a Bachelor’s in Management Studies, with relevant modules including Business Math, Statistics, IT in Business Management, and Strategic Management. Developed a strong understanding of business principles and management practices.
Software and tools used professionally
IndiaYou can contact Tanvi and 90k+ other talented remote workers on Himalayas.
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