Open to opportunities

Tanvi Kotian

@tanvikotian

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Aspiring data analyst with a strong foundation in research.

India

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What I'm looking for

I am looking for a role that fosters growth, encourages collaboration, and allows me to utilize my analytical skills to drive impactful decisions.

I'm a dedicated and detail-oriented individual currently pursuing a Diploma in Computer Science at the University of Bath. My academic journey has equipped me with a solid understanding of key concepts such as Human-Computer Interaction and Artificial Intelligence, which I am eager to apply in real-world scenarios. My experience as a Customer Assistant at Tesco PLC honed my customer service skills and taught me the importance of data-driven decision-making in enhancing customer satisfaction.

In addition to my academic pursuits, I have gained valuable experience in marketing through my internship at Hachi With Love, where I successfully increased social media engagement and contributed to a significant boost in online sales. My projects, including usability research on AR tools and a comparative study of e-commerce marketing strategies, reflect my analytical abilities and commitment to user-centered design. I am passionate about leveraging data to drive insights and improve user experiences.

Experience

Work history, roles, and key accomplishments

Customer Assistant

Tesco PLC.

Jul 2024 - Present (1 year 1 month)

Assisted 70+ customers daily with product selection and inquiries, contributing to a 15% improvement in customer satisfaction. Maintained 95% product availability and 90% stock efficiency, reducing stockouts by 20% during high-demand periods.

Customer Service Product Management Inventory Management Stock Control Customer Satisfaction Sales

Hospitality Team Member

Revolution Bar, Bath

Mar 2024 - Present (1 year 5 months)

Delivered high-quality service to 30–40 guests per shift, increasing repeat visits by 20% and sustaining a 95% satisfaction rate. Managed 40+ reservations weekly with 100% accuracy, helping reduce booking errors by 15%.

Customer Service Hospitality Quality Problem Solving

Marketing Intern

Hachi With Love, Mumbai

Jul 2022 - Present (3 years 1 month)

Increased social media engagement by 40% through co-developing branded content, campaigns, and promotional graphics. Sourced and connected with influencers and potential brand partners, demonstrating lead generation and outreach capabilities.

Social Media Marketing Content Creation Influencer Marketing Lead Generation Graphic Design Digital Marketing Market Research

Education

Degrees, certifications, and relevant coursework

University of Bath

Diploma in Computer Science, Computer Science

Activities and societies: Relevant Modules: Human-Computer Interaction, Artificial Intelligence, Databases, Software Engineering

Undertook a Diploma in Computer Science, focusing on core modules such as Human-Computer Interaction, Artificial Intelligence, Databases, and Software Engineering. Gained foundational knowledge and practical skills in various aspects of computer science.

R.A.Podar College of Commerce and Economics (University of Mumbai)

Bachelor’s in Management Studies, Management Studies

Activities and societies: Relevant Modules: Business Math, Statistics, IT in Business Management, Strategic Management

Completed a Bachelor’s in Management Studies, with relevant modules including Business Math, Statistics, IT in Business Management, and Strategic Management. Developed a strong understanding of business principles and management practices.