TANU RAJPUT
@tanurajput2
I lead regional banking service operations, MIS preparation, customer support, and documentation management.
IndiaWhat I'm looking for
I've progressed through customer relations, sales, and banking operations roles at IDEA Cellular, ICICI Bank, HDB Financial Services, and I Process India.
At ICICI Bank, I've grown from Senior Officer to Assistant Manager and Department Manager, supporting regional service operations.
I prepare MIS reports, maintain data and records in Excel, and manage documentation for corporate queries.
I also coordinate activation and support issues with zonal offices while providing timely customer service support.
Experience
Work history, roles, and key accomplishments
Department Manager Grade 2
ICICI Bank
Jan 2026 - Present (8 months)
Currently working as Department Manager Grade 2 at ICICI Bank, with major working area as Regional Service Manager.
Department Manager Grade 1
ICICI Bank
Jan 2024 - Dec 2026 (2 years 11 months)
Worked as a Department Manager Grade 1 at ICICI Bank, with major working area as Regional Service Manager.
Assistant Manager
ICICI Bank
Jan 2022 - Dec 2024 (2 years 11 months)
Worked as an Assistant Manager at ICICI Bank, with major focus on MIS preparation.
Senior Officer
ICICI Bank
Jan 2019 - Mar 2022 (3 years 2 months)
Worked as a Senior Officer at ICICI Bank, handling banking operations and customer service.
Sales Executive
ICICI Bank
Apr 2017 - Apr 2018 (11 months)
Worked as a sales executive in the credit card division. Handled sales and customer interactions.
Customer Relation Executive
IDEA Cellular Ltd
Jun 2014 - Feb 2017 (2 years 8 months)
Handled customer relations and provided support for services. Maintained records and documentation.
Education
Degrees, certifications, and relevant coursework
Kumaun University
Bachelor of Arts, Arts
Completed a Bachelor of Arts degree from Kumaun University, Nainital in 2014.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Salary expectations
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