tamer marzouk

Provided solutions architecture and implementation for several SAS products, including SAS AML7.1, SAS Base 9.4, SAS VI 10.5, SAS SFM 6.2, and SAS BOSS. Implemented software integration between customer systems and SAS products by designing customized APIs and web services.

Provided software development, installation, configuration, and system implementation for a project in Egypt using TIBCO BW Studio. Implemented ISO8583 protocol interface and configured TIBCO EMS, TIBCO BW, and TIBCO TEA in fault-tolerant setups.

Provided software development consultations to companies and individuals online and offline, covering Java projects, JavaScript projects, Apache web server configuration, and integration using Google Script and Kannel SMS gateway.

Analyzed, planned, and implemented data migration for various software systems, including cloud systems to AWS, DNS servers, PowerBI, and email servers. Conducted due diligence sessions with customers' technical teams to identify risks and mitigation strategies.

Selected the software development team and defined the recruiting process, coaching, and technical evaluation. Provided architecture, design, and implementation of software for web, mobile, and backend, and managed the daily Agile development process.

Collaborated with product and corporate marketing teams to develop marketing plans, positioning, and sales tools for new product launches. Researched competing products and trends, responded to RFPs, and prepared Software Requirements Specifications.

Led a team of developers in developing value-added services (VAS) for WAP/WEB portals, SMS, and IVR services. Provided software analysis and design, and was responsible for maintenance and 3rd level support of running services.

Supervised a development team and designed and developed value-added services (VAS) for WAP/WEB portals, SMS, and IVR services. Provided evaluation and support for team members and maintained running services.

Supervised IVR developers and designed, implemented, and maintained Envox IVR applications and web portals. Designed SMS2TV chat service software for multiple TV channels and provided technical support and documentation.

Maintained the company's ERP and Handheld van sales software, implemented Crystal reports, and troubleshooted application errors at the MS SQL database level. Developed small software utilities and web applications.

Developed software for barcode printers, scanners, and handheld computers, including time and attendance, asset tracking, and van sales applications. Built integrations with backend ERP solutions and provided customer training.

Performed equipment maintenance based on preset procedures and troubleshooted electronic and mechanical problems using fault isolation procedures.

Troubleshooted PC software and hardware problems and implemented a VB application to interface with a keypad and 7-segment display for external control of a PC to play MP3 files without a monitor.

Bachelor of Science degree in Electronics/Computer Engineering from the Higher Technological Institute, 10th of Ramadan City, from 1993 to 1999.