Tamara Khanom

As an Admin Assistant at Next plc, I maintained a 97% accuracy rate in stock and cash handling, led the implementation of efficient administration procedures, and managed inbound and outbound calls. My role focused on enhancing workplace productivity and resolving customer queries effectively.

As an Admin Assistant at Next plc, I maintained a 97% accuracy rate in stock and cash handling, led the implementation of efficient administration procedures, and managed inbound and outbound calls to resolve customer queries. My efforts contributed to a 10% increase in workplace productivity.

In my role as a Customer Sales Assistant at Next plc, I delivered exceptional customer service to over 80 customers per shift, increased transaction values through upselling, and maintained compliance with visual merchandising standards. I resolved customer complaints and improved satisfaction rates significantly.

In my role as a Customer Sales Assistant at Next plc, I delivered exceptional customer service to over 80 customers per shift, increased average transaction value by 15% through upselling, and contributed to a 10% increase in monthly store revenue. I maintained compliance with visual merchandising standards and resolved customer complaints effectively.

Gained practical insights into the administrative role, acquiring foundational knowledge, tasks, and skills essential for effective business administration.