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Talisa Hopkins

@talisahopkins

Remote data-entry specialist delivering high-accuracy, compliant back-office operations.

United States
Message

What I'm looking for

I seek remote, non-phone back-office roles where I can apply meticulous data-entry, ensure compliance, and support audit-ready operations with autonomy and clear processes.

I am a remote data entry specialist with over eight years processing high-volume, confidential records across mortgage, healthcare, and technology environments. I consistently deliver 98–99% accuracy, manage large account volumes, and maintain audit-ready documentation under RESPA and HIPAA standards.

I excel working independently in non-phone back-office roles, reconciling accounts, verifying records, and supporting provider and case management workflows using tools like Salesforce, Zendesk, Epic, Cerner, Kareo, and Microsoft Office.

Experience

Work history, roles, and key accomplishments

DC
Current

Escrow Operations Specialist

Dovenmuehle Mortgage Company

Jan 2021 - Present (5 years 1 month)

Process 50+ escrow transactions daily with 98% accuracy and manage tax and insurance disbursements for 500+ accounts while maintaining audit-ready documentation under RESPA guidelines.

DG

Healthcare Data Specialist

DuPage Medical Group

Jan 2018 - Jan 2021 (3 years)

Maintained and updated patient records with 98% accuracy, verified insurance and demographic data in HIPAA-compliant systems, and supported documentation workflows for 50+ providers.

WH

Administrative Records Associate

Westlake Hospital

Jan 2016 - Jan 2018 (2 years)

Processed 150+ electronic records daily with 99% accuracy and verified insurance and billing documentation to support hospital administrative workflows.

Uber Technologies logoUT

Remote Chat & Data Support

Uber Technologies

Jan 2014 - Jan 2016 (2 years)

Completed 300+ weekly data updates with 99% accuracy and documented chat-based cases in CRM systems to support remote customer and data operations.

Education

Degrees, certifications, and relevant coursework

GS

Gage Park High School

High School Diploma, Information Processing

High School Diploma with coursework in information processing; prepared for data entry and administrative record-keeping roles.

Tech stack

Software and tools used professionally

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Talisa Hopkins - Escrow Operations Specialist - Dovenmuehle Mortgage Company | Himalayas