At Nobroker Technologies Solutions Private Limited, I managed customer escalations for the Painting Department and worked to resolve issues within defined TAT.
I conducted root cause analysis, recommended corrective actions, and coordinated with stakeholders to bring escalated cases to closure while maintaining service quality.
At OSS Homes - Housystan, I developed and maintained the company website using WordPress. I also supported digital marketing campaigns and SEO activities.
My projects include a Power BI performance dashboard, exploratory data analysis using Python, a Random Forest regression project to predict delivery duration, and a sales forecast using Tableau.
