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Tailin ChuTC
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Tailin Chu

@tailinchu

Senior Site Reliability Engineer at Workday who standardized SLO/SLI frameworks across 24 core services, reducing high-severity outages by 42%.

United States
Message

At Workday, I architect resilient platform infrastructure and automate operations for enterprise human capital and financial systems. I standardized SLO/SLI frameworks across 24 core services, reducing high-severity outages by 42%.

I orchestrated cloud-native Kubernetes environments with Terraform to enable automated failover across three AWS regions. I also instrumented telemetry across 60 microservices to improve real-time visibility into distributed applications.

During on-call rotations, I remediated critical system outages and supported blameless post-incident reviews. I tuned Linux internals and kernel network parameters using Go, reducing inter-node packet transmission delays by 28%.

Earlier at Thomson Reuters, I provisioned immutable cloud infrastructure templates and scaled data-processing clusters with Python, increasing throughput capacity from 12,000 to 35,000 events per second. I also implemented containerized deployment pipelines that reduced build failures by 31%.

Experience

Work history, roles, and key accomplishments

Workday logoWO
Current

Senior Software Engineer

Jul 2018 - Present (8 years 3 months)

Architected resilient platform infrastructure and automated operations for enterprise software, standardizing SLO/SLI frameworks and orchestrating cloud-native Kubernetes environments. Spearheaded telemetry solutions and error-budget policies to maintain multi-tenant scalability and security compliance.

Education

Degrees, certifications, and relevant coursework

San Jose State University logoSU

San Jose State University

Master's Degree, Software Engineering

2015 - 2017

Master's Degree in Software Engineering from San Jose State University, completed in 2017.

University of California, Berkeley logoUB

University of California, Berkeley

Bachelor's Degree, Computer Science

2012 - 2014

Bachelor's Degree in Computer Science from the University of California, Berkeley, completed in 2014.

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