Haroon Ahmad

Owns the AWS and Terraform foundation for multiple product teams, standardizing module structure and state layout. Built out Prometheus and Grafana dashboards and alert rules across shared services, and tuned alert routing to reduce noise.

Ran the AWS and Kubernetes footprint behind the customer-facing rental platform, ensuring infrastructure scaled without manual intervention. Automated release workflows with Docker, Terraform, and pipeline tooling, and improved monitoring and log collection.

Managed provisioning and configuration for Linux-based software platforms across cloud and on-prem environments using Ansible and Terraform. Reworked release processes and added operational visibility through centralized logging and health checks.

Supported production infrastructure for a subscription billing platform, reworking alerting and incident workflows around Prometheus and centralized logging. Automated recurring operational tasks with Python and configuration tooling.

Ran reliability engineering for internal development platforms and engineering services. Built automation for provisioning and configuration management with Ansible and Python, and worked with engineering groups on service monitoring and operational readiness.

Supported Linux and cloud infrastructure operations in a high-volume environment, troubleshooting system, network, and service issues. Wrote operational scripts and documentation to standardize recurring maintenance and troubleshooting.

Administered Linux-based infrastructure and deployment environments for enterprise clinical communication applications. Automated system administration and configuration with Bash and Python, and handled production troubleshooting and monitoring.

Bachelor's Degree in Management Information Systems from Florida State University, completed in 2012.