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tahirah staplesTS
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tahirah staples

@tahirahstaples

Medical surgery scheduler skilled in EMR, insurance coding, and patient communication.

United States
Message

What I'm looking for

I’m looking for a patient-focused medical scheduling role where I can use EMR, CPT/ICD-10 knowledge, and excellent communication to coordinate surgeries, handle insurance and referrals accurately, and keep operations running smoothly.

I’m a surgery scheduler and front-office professional who thrives in fast-paced healthcare settings, supporting smooth patient flow and clear communication. In ophthalmology roles, I schedule surgeries, complete required forms, and maintain patient confidentiality while keeping everything organized.

I bring strong expertise in medical terminology and coding concepts, including glaucoma/ophthalmic terminology and working with CPT codes and ICD-10. I’m efficient in EMR systems, and I handle details like pre-/post-operative instructions, insurance authorizations, and accurate appointment and referral entry.

Outside of healthcare, I’ve built a solid people-focused foundation through teaching and instructional support—planning mini-lessons, coordinating classroom activities, and supporting students and families with patience and professionalism. I’m now looking to bring that same reliability and care to a role where patient experience and accuracy matter.

Experience

Work history, roles, and key accomplishments

RS

Instructional Assistant

Robert Lunt Elementary School

Jul 2024 - Jul 2025 (1 year)

Coordinated mini-lessons for a small group by mirroring the current curriculum and lesson plans. Supported classroom staff through effective communication, planning, and helping students learn with patience and a positive attitude.

NE

Front Office Medical Assistant

New Eyes

Apr 2019 - Oct 2020 (1 year 6 months)

Greeted patients, handled appointment check-in/out, and ensured accurate verification of required information such as insurance cards and photo ID. Collected appropriate fees/co-pays, managed incoming calls, scheduled follow-ups, entered referrals, and prepared medical records and paperwork as needed.

GR

Reservations Agent

Grand Sierra Resort

Sep 2018 - Jan 2019 (4 months)

Delivered exceptional guest service while booking reservations in a resort setting. Upsold rooms to encourage upgrades and ensured guests received helpful, hospitality-focused support to improve their overall experience.

ES

Surgery Scheduler

Eye Consultants of Savannah

Organized and prioritized scheduling tasks for surgical patients in an ophthalmology practice, including assisting the surgical patient flow. Used ophthalmic medical terminology and EMR systems to complete forms, navigate patient charts, and support confidential patient communication.

Education

Degrees, certifications, and relevant coursework

Savannah Technical College logoSC

Savannah Technical College

Associate of Applied Science, Nursing

2026 -

Continuing an Associate of Applied Science in Nursing at Savannah Technical College starting January 2026.

College of Southern Nevada logoCN

College of Southern Nevada

Associate of Applied Science, Nursing

2020 - 2025

Activities and societies: EKG technician certificate; School Health Assistant role (per provided education notes).

Completed an Associate of Applied Science in Nursing at the College of Southern Nevada from 2020 to 2025. Earned an EKG technician certificate and served as a School Health Assistant.

University of Nevada, Reno logoUR

University of Nevada, Reno

Pre-medicine

2018 - 2019

Studied a pre-medicine major at the University of Nevada, Reno from 2018 to 2019.

CS

Centennial High School

Advanced Honors Diploma

2014 - 2018

Activities and societies: Participated in sports all 4 years (track and cross country); National Honor Society community service; Bulldog Buddies assisting special needs students.

Earned an Advanced Honors Diploma from Centennial High School. Participated in track and cross country and completed community service through the National Honor Society, including Bulldog Buddies.

Tech stack

Software and tools used professionally

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