tahirah staples
@tahirahstaples
Medical surgery scheduler skilled in EMR, insurance coding, and patient communication.
What I'm looking for
I’m a surgery scheduler and front-office professional who thrives in fast-paced healthcare settings, supporting smooth patient flow and clear communication. In ophthalmology roles, I schedule surgeries, complete required forms, and maintain patient confidentiality while keeping everything organized.
I bring strong expertise in medical terminology and coding concepts, including glaucoma/ophthalmic terminology and working with CPT codes and ICD-10. I’m efficient in EMR systems, and I handle details like pre-/post-operative instructions, insurance authorizations, and accurate appointment and referral entry.
Outside of healthcare, I’ve built a solid people-focused foundation through teaching and instructional support—planning mini-lessons, coordinating classroom activities, and supporting students and families with patience and professionalism. I’m now looking to bring that same reliability and care to a role where patient experience and accuracy matter.
Experience
Work history, roles, and key accomplishments
Instructional Assistant
Robert Lunt Elementary School
Jul 2024 - Jul 2025 (1 year)
Coordinated mini-lessons for a small group by mirroring the current curriculum and lesson plans. Supported classroom staff through effective communication, planning, and helping students learn with patience and a positive attitude.
Teacher
Kindercare
Sep 2022 - Jul 2024 (1 year 10 months)
Maintained a clean, safe classroom environment and followed health and safety precautions throughout the day. Taught children using a bi-weekly rotating-theme curriculum, prepared snacks per food-handler protocol, and built positive relationships with children and families.
Surgery Scheduler
New Eyes
Oct 2020 - Aug 2022 (1 year 10 months)
Explained pre- and post-operative instructions to patients and supported surgery scheduling workflows. Submitted insurance authorizations, handled co-pays, and used medical terminology and codes (CPT/diagnosis) while providing strong customer service by phone and in office.
Front Office Medical Assistant
New Eyes
Apr 2019 - Oct 2020 (1 year 6 months)
Greeted patients, handled appointment check-in/out, and ensured accurate verification of required information such as insurance cards and photo ID. Collected appropriate fees/co-pays, managed incoming calls, scheduled follow-ups, entered referrals, and prepared medical records and paperwork as needed.
Reservations Agent
Grand Sierra Resort
Sep 2018 - Jan 2019 (4 months)
Delivered exceptional guest service while booking reservations in a resort setting. Upsold rooms to encourage upgrades and ensured guests received helpful, hospitality-focused support to improve their overall experience.
Surgery Scheduler
Eye Consultants of Savannah
Organized and prioritized scheduling tasks for surgical patients in an ophthalmology practice, including assisting the surgical patient flow. Used ophthalmic medical terminology and EMR systems to complete forms, navigate patient charts, and support confidential patient communication.
Education
Degrees, certifications, and relevant coursework
Savannah Technical College
Associate of Applied Science, Nursing
2026 -
Continuing an Associate of Applied Science in Nursing at Savannah Technical College starting January 2026.
College of Southern Nevada
Associate of Applied Science, Nursing
2020 - 2025
Activities and societies: EKG technician certificate; School Health Assistant role (per provided education notes).
Completed an Associate of Applied Science in Nursing at the College of Southern Nevada from 2020 to 2025. Earned an EKG technician certificate and served as a School Health Assistant.
University of Nevada, Reno
Pre-medicine
2018 - 2019
Studied a pre-medicine major at the University of Nevada, Reno from 2018 to 2019.
Centennial High School
Advanced Honors Diploma
2014 - 2018
Activities and societies: Participated in sports all 4 years (track and cross country); National Honor Society community service; Bulldog Buddies assisting special needs students.
Earned an Advanced Honors Diploma from Centennial High School. Participated in track and cross country and completed community service through the National Honor Society, including Bulldog Buddies.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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