Symie Blessing
@symieblessing
Customer-focused professional with experience in support and research.
What I'm looking for
I am a dedicated customer care representative with over two years of experience in customer support and freelance research. My journey began with a strong educational foundation in Computer Science, which has equipped me with the technical skills necessary to excel in digital environments. I thrive in roles that require effective communication and problem-solving, ensuring that customer needs are met with empathy and professionalism.
At Bee CarryGo, I managed customer inquiries and resolved logistics-related issues, demonstrating my ability to handle high-pressure situations while maintaining a focus on customer satisfaction. My freelance work at Bizstek Global allowed me to further develop my research skills, assisting clients with information gathering and ensuring consistent communication throughout the process. I am passionate about delivering exceptional service and continuously improving the customer experience.
Experience
Work history, roles, and key accomplishments
Customer Care Representative
Bee CarryGo
Jan 2023 - Jan 2024 (1 year)
Managed customer inquiries via phone and WhatsApp, resolving logistics-related issues. Handled order tracking, delivery updates, and complaint resolution while maintaining accurate customer records and ensuring timely follow-up.
Freelance Researcher & Support
Bizstek Global
Jan 2022 - Feb 2022 (1 month)
Assisted clients with information gathering and digital product research. Responded to client inquiries and provided updates on research progress while maintaining consistent communication to ensure client satisfaction.
Education
Degrees, certifications, and relevant coursework
École de Techniciens Supérieurs du Bénin
Bachelor of Science, Computer Science
2014 - 2018
Availability
Location
Authorized to work in
Job categories
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