Symie Blessing - Customer Care Representative - Bee CarryGo | Himalayas
Symie BlessingSB
Open to opportunities

Symie Blessing

@symieblessing

Customer-focused professional with experience in support and research.

Nigeria

What I'm looking for

I am looking for a role that values customer satisfaction and offers opportunities for professional growth.

I am a dedicated customer care representative with over two years of experience in customer support and freelance research. My journey began with a strong educational foundation in Computer Science, which has equipped me with the technical skills necessary to excel in digital environments. I thrive in roles that require effective communication and problem-solving, ensuring that customer needs are met with empathy and professionalism.

At Bee CarryGo, I managed customer inquiries and resolved logistics-related issues, demonstrating my ability to handle high-pressure situations while maintaining a focus on customer satisfaction. My freelance work at Bizstek Global allowed me to further develop my research skills, assisting clients with information gathering and ensuring consistent communication throughout the process. I am passionate about delivering exceptional service and continuously improving the customer experience.

Experience

Work history, roles, and key accomplishments

BC

Customer Care Representative

Bee CarryGo

Jan 2023 - Jan 2024 (1 year)

Managed customer inquiries via phone and WhatsApp, resolving logistics-related issues. Handled order tracking, delivery updates, and complaint resolution while maintaining accurate customer records and ensuring timely follow-up.

BG

Freelance Researcher & Support

Bizstek Global

Jan 2022 - Feb 2022 (1 month)

Assisted clients with information gathering and digital product research. Responded to client inquiries and provided updates on research progress while maintaining consistent communication to ensure client satisfaction.

Education

Degrees, certifications, and relevant coursework

ÉB

École de Techniciens Supérieurs du Bénin

Bachelor of Science, Computer Science

2014 - 2018

Tech stack

Software and tools used professionally

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