sylverina martins

I’m a proactive HR Generalist and support specialist with 5+ years of experience across customer service, healthcare operations, and sales. I’m known for resolving issues quickly, handling sensitive information with care, and keeping operations compliant in fast-paced environments.

At Prime Hire Agency, I managed end-to-end recruitment—job posting, candidate sourcing, screening, interview coordination, and onboarding—across multiple industries. I supported talent planning with management, prepared employment documentation (offers, contracts, confirmations, and termination letters), and maintained HR records and documentation while ensuring alignment with labor regulations.

Before HR, I strengthened data quality and confidentiality as a Data Entry / Quality Control Officer at Mobil Health International, where I maintained a 99%+ accuracy rate and processed 100+ records daily. I also built strong customer outcomes in real estate, generating 20–30 qualified leads monthly, closing residential and commercial sales valued at over ₦2B+ annually, and sustaining a 95%+ client satisfaction rate through empathetic communication and coordination across stakeholders.