Open to opportunities

Jordan Peterson

@jordanpeterson

Message

Hardworking orthodontic assistant and customer-service specialist focused on operational support.

United States

Message

What I'm looking for

I am seeking a role where I can apply clinical assistant and front-desk skills, contribute to efficient patient care, and grow professionally in a supportive, service-oriented team.

I am a hardworking, highly motivated orthodontic assistant and customer-service professional with hands-on experience in patient care, radiographs, placing bands and wires, managing dental inventory, and front-desk administrative duties. I have supported billing and accounts receivable processes, resolved customer billing inquiries, and managed high call volumes as a dispatcher, consistently prioritizing accuracy and service.

I bring strong organizational skills, medical terminology knowledge, X-ray certification, and proven customer-facing abilities across healthcare and service industries. I am resourceful, results-driven, and eager to contribute to a team that values efficiency, patient experience, and continuous growth.

Experience

Work history, roles, and key accomplishments

Orthodontic Assistant

Fruge Ortho

Apr 2024 - Feb 2025 (10 months)

Assisted orthodontist with patient exams, took radiographs, placed bands and wires, maintained patient records, managed inventory and ordered supplies, and collected payments to improve clinic efficiency.

Orthodontic Assisting Inventory Management Sterilization Insurance Verification

Billing Specialist

CMC Solutions

Sep 2023 - Feb 2024 (5 months)

Managed accounts receivable and billing processes for multiple clients, resolved customer billing inquiries, reviewed and posted daily payments, and maintained accurate financial records.

Billing Accounts Receivable Customer Service Data Entry Medical Terminology Insurance Verification Accounting

Dispatcher

All Star Toyota

Jun 2023 - Aug 2023 (2 months)

Managed high volume inbound calls regarding services and shipment status, directed calls to appropriate service locations, and provided customer support to improve response times.

Dispatching Customer Service Time Management Multi Line Phone Systems Communication

Server / Host

Snos Seafood and Steak

May 2021 - May 2023 (2 years)

Greeted and accommodated guests, anticipated needs, provided prompt and professional service, prepared and served food and beverages, and handled customer requests to ensure positive dining experiences.