Open to opportunities

Syaza Mohd

@syazamohd

Message

I evaluate AI safety, factual accuracy, and multilingual content across high-risk regional markets.

Malaysia

Message

What I'm looking for

I'm looking for AI safety, evaluation, trust and safety, localization, or QA work where I can improve factual accuracy, multilingual user experiences, and culturally sensitive AI behavior.

I've evaluated AI safety and factual accuracy at Goodnotes, fact-checking politically sensitive outputs across Malaysia, Indonesia, Saudi Arabia, and Turkey. I documented verified errors across 688 evaluation datasets, adjudicated P0/P1 risk cases, and built tracking tools for engineering and policy handoffs.

Across SoundHound, Datavio, and DataAnnotation, I've improved Malay-language voice AI and chatbots through transcription, localization, prompt writing, factual verification, and linguistic review. I've completed 33,700+ Malay text and audio QA tasks, created and refined 27,500+ voice prompts, and evaluated 1,900+ bilingual chatbot conversations.

My trust and safety background includes reviewing 600,000+ TikTok items and 62,700+ escalated Google Trust & Safety cases. I bring native Malay cultural knowledge, professional Indonesian, C2 English, and practical experience with Claude, ChatGPT, Gemini, Perplexity, and structured QA workflows.

Experience

Work history, roles, and key accomplishments

Current

Freelance Bahasa Malaysia Language Specialist

Current

SoundHound

Jul 2025 - Present (1 year 1 month)

Performed phonetic transcription tasks and validated audio-text data for AI voice models. Participated in 33,700+ QA tasks, analyzing AI-generated Malay text and audio outputs.

IPA Audio To Text Validation Quality Assurance Content Localization Voice AI Testing Proofreading Linguistic Input

AI Evaluation & AI Safety Specialist

Goodnotes

Sep 2025 - Sep 2026 (1 year)

Fact-checked politically sensitive AI outputs across four locales, adjudicated P0/P1 severity cases, and documented errors in a 57-column schema. Validated multilingual HWR models and authored constraint-testing analysis on prompt engineering.

Freelance Malay Localization Specialist

Datavio

Mar 2025 - Mar 2026 (1 year)

Localized and crafted voice assistant dialogues in Malay for a US-based automotive tech company. Created, translated, and refined 27,500+ AI voice prompts and conducted prompt tuning and linguistic reviews.

Localization Translation Back Translation Prompt Review Content Development Quality Assurance Voice Recording Audacity Dictionary Checking PIOLA Software Evaluation Linguistic Review Cultural Adaptation

Freelance Bilingual Localization Specialist

DataAnnotation

Jan 2025 - Mar 2026 (1 year 2 months)

Trained AI chatbots through bilingual interactions and content creation, conducting 1,900+ written conversations in Malay and English. Fact-checked AI-generated responses and assessed neutrality and regional accuracy.

Content Creation Prompt Development Localization Fact Checking Hallucination Detection Bias Assessment Neutrality Model Comparison

Freelance Media Search Analyst

TELUS

Dec 2024 - Jun 2025 (6 months)

Conducted comprehensive media assessments and enhanced search outcomes for App Store content. Executed daily search-relevance QA, evaluating 18,100+ search and media queries.

Media Evaluation Search Relevance Quality Assurance Data Validation Reporting

Freelance Quality Checker

EF Hello

May 2024 - Aug 2024 (3 months)

Delivered high-accuracy quality checks on AI-generated images, written content, and roleplay materials. Reported defects to a remote QA team, reviewing 2,200+ AI-generated roleplays and voice-call flows.

Quality Assurance Content Review Documentation

Freelance Localization Content Reviewer

Canva Pty Ltd

Jan 2024 - Jul 2024 (6 months)

Reviewed and localized 6,800+ Canva templates for the Malay-speaking market. Adapted English templates to Malay, ensuring cultural alignment and high translation accuracy.

Localization Translation Content Review Cultural Sensitivity Market Research

Content Moderator

Bytedance Tiktok

Apr 2021 - Mar 2023 (1 year 11 months)

Reviewed and moderated 600,000+ pieces of user-generated content for the SEA market, ensuring compliance with local policies and cultural norms. Assessed risk and safety, and mentored new team members.

Content Moderation Policy Enforcement Risk Assessment Mentorship Leadership Data Analysis

Platform Experience Analyst

Google Trust & Safety (TNS)

Jan 2020 - Mar 2021 (1 year 2 months)

Processed and reviewed 62,700+ flagged items at the second level, ensuring accurate assessment of sensitive material and policy violations. Resolved urgent inquiries and collaborated with cross-functional teams.

Content Review Confidentiality NDA Calibration Data Analysis Cross Functional Collaboration KPI Management

Education

Degrees, certifications, and relevant coursework

Kozminski University

Student Exchange (ERASMUS+), Business Administration

2017 - 2017

Grade: GPA: 4.50/5.00

Activities and societies: ERASMUS+ Scholarship Recipient

Participated in an ERASMUS+ student exchange program, studying Business Administration and achieving a GPA of 4.50/5.00.

Universiti Kuala Lumpur (UniKL)

Bachelor of Business Administration, Business Administration

2013 - 2017

Grade: CGPA: 3.86/4.00

Activities and societies: Dean's List honors from Semester 1 to 7

Pursued a Bachelor of Business Administration with a focus on Management and Entrepreneurship, achieving a CGPA of 3.86/4.00 and Dean's List honors from Semester 1 to 7.