Looking for a job

Swopnajit Bai

@swopnajitbai

Customer service professional at NF Enterprises who managed inbound inquiries and helped customers reach timely resolutions.

India

Message

What I'm looking for

I'm seeking an entry-level content operations role where I can apply attention to detail and operational accuracy.

At NF Enterprises, I managed inbound customer inquiries, answering questions and resolving requests to maintain client satisfaction and service quality.

I also assisted customers with product and service information, communicating clearly to help reach timely resolutions.

My B.Com in Banking & Insurance from Sydenham College of Commerce and Economics supports my interest in banking operations and financial services.

I have basic MS Excel skills and experience handling customer information, and I'm eager to apply my attention to detail and operational accuracy in an entry-level content operations role.

Experience

Work history, roles, and key accomplishments

Customer Service Representative

NF Enterprises

Managed inbound customer inquiries, answering questions and resolving requests promptly to maintain client satisfaction and service quality. Assisted customers with product and service information, communicating clearly to help reach timely resolutions.

Customer Service Communication Skills Problem Solving Time Management Attention To Detail Excel