
Swopnajit Bai
@swopnajitbai
Customer service professional at NF Enterprises who managed inbound inquiries and helped customers reach timely resolutions.
What I'm looking for
At NF Enterprises, I managed inbound customer inquiries, answering questions and resolving requests to maintain client satisfaction and service quality.
I also assisted customers with product and service information, communicating clearly to help reach timely resolutions.
My B.Com in Banking & Insurance from Sydenham College of Commerce and Economics supports my interest in banking operations and financial services.
I have basic MS Excel skills and experience handling customer information, and I'm eager to apply my attention to detail and operational accuracy in an entry-level content operations role.
Experience
Work history, roles, and key accomplishments
Customer Service Representative
NF Enterprises
Managed inbound customer inquiries, answering questions and resolving requests promptly to maintain client satisfaction and service quality. Assisted customers with product and service information, communicating clearly to help reach timely resolutions.
Education
Degrees, certifications, and relevant coursework
Sydenham College of Commerce and Economics
Bachelor of Commerce, Banking and Insurance
Pursued a Bachelor of Commerce with a specialization in Banking and Insurance.
Maharashtra State Board
HSC, General
Completed Higher Secondary Certificate (HSC) in the 12th grade.
Maharashtra State Board
SSC, General
Completed Secondary School Certificate (SSC) in the 10th grade.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Job categories
Interested in hiring Swopnajit?
You can contact Swopnajit and 90k+ other talented remote workers on Himalayas.
Message SwopnajitGet matched with your dream remote job
Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
