swati singh

Developed the Go-to-Market strategy for an assessment platform, achieving 22.5% revenue growth in under one year. Deployed content assessment tools supporting over three languages with localization and accessibility enhancements. Decreased manual grading effort by 60% with AI-powered assessment scoring.

Led the product vision and roadmap for an internal ChatGPT-like assistant using open-source LLMs to support enterprise users in resolving compliance, data governance, and eDiscovery queries. Collaborated with engineering and data science teams to deploy RAG pipelines for retrieval-augmented responses, reducing query resolution time by 50% and boosting internal user satisfaction by 40%.

Monetized BNPL compliance features by aligning with data protection and market demand. Defined lean Go-to-Market and user onboarding strategies that improved product adoption by 25%. Led A/B testing cycles that accelerated validation by 2x and established a quarterly OKR cycle and backlog prioritization framework, improving delivery predictability by 30%.

Led product planning and stakeholder alignment for enterprise infrastructure and virtualization projects. Presented complex technical solutions, ensuring alignment with client pain points and operational goals. Collaborated cross-functionally with engineering, sales, and support to deliver high-impact features.

Partnered with OTT, EdTech, and HealthTech clients to deliver AI-based content delivery systems. Built narratives and UX for commerce integrations with Amazon Pay and Simpl. Plugged into accelerator ecosystems to launch content and ad-tech tools, operating in agile sprints with DevOps/QA teams.

Owned the QA lifecycle for enterprise products, leading test automation and performance testing using UFT, Toad, and Python. Partnered with product managers to define requirements and translate them into clear functional specifications.

Currently pursuing the Azure Fundamentals Certification to gain foundational knowledge in cloud services and Azure concepts. This certification will enhance skills in cloud computing and Microsoft Azure.

Pursued a Master of Business Administration, focusing on advanced business strategies and leadership. This program provided comprehensive knowledge in various aspects of business management.

Completed a Bachelor of Technology in Information Technology, gaining foundational knowledge in IT principles and practices. This program equipped with essential skills for a career in technology.

Obtained the Lean Six Sigma Green Belt certification, focusing on process improvement and efficiency. This certification provided skills in identifying and eliminating waste in business processes.

Completed the Executive Post Graduate Program in Business Analytics and Business Intelligence, focusing on data analysis and business insights. This program enhanced skills in leveraging data for strategic decision-making.

Acquired the ISTQB Foundation Certificate, demonstrating proficiency in software testing principles and practices. This certification provided a strong base in quality assurance and testing methodologies.