Open to opportunities

Swapnil Gupta

@swapnilxi

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Product Manager and Full-Stack Developer with a focus on innovation.

India

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What I'm looking for

I seek a dynamic role that fosters innovation and collaboration, with opportunities for growth.

As a Product Manager and Full-Stack Developer, I thrive on creating innovative solutions that enhance user experiences and drive business growth. With a proven track record at Deloitte, I led the development of a RAG-based AI chatbot that improved customer satisfaction by 60%. My ability to manage cross-functional teams and align product features with stakeholder expectations has resulted in significant user engagement increases.

My experience extends to leading a team at Mckinley, where I successfully developed a React Native mobile app that boosted user adoption by 20%. I am passionate about leveraging data-driven decision-making to refine product strategies and improve performance. My internships have further honed my skills in market analysis and digital marketing, allowing me to contribute to projects that enhance brand visibility and customer retention.

Experience

Work history, roles, and key accomplishments

Current

Product Manager | Gen AI Consultant

Current

Deloitte

Apr 2024 - Present (1 year 1 month)

Led the development of a RAG-based AI chatbot, improving customer satisfaction by 60% through enhanced contextual responses and seamless cloud integration with Azure AI Search. Managed cross-functional teams and conducted user research to prioritize features, resulting in a 25% increase in user engagement.

AI Development User Research Agile Methodology Product Roadmap Stakeholder Management Customer Satisfaction Chatbot Development

Product Manager

Angel LMS

Sep 2023 - Apr 2024 (7 months)

Led the development of Angel LMS, empowering instructors and content creators with features like live classes and gamified quizzes, enhancing engagement and course completion rates by 30%.

LMS React Firebase Spring Boot PostgreSQL User Feedback Engagement Product Roadmap

Team Lead - Product Management & Full Stack Development

Mckinley

Sep 2023 - Apr 2024 (7 months)

Led a cross-functional team in developing a React Native mobile app, increasing user adoption by 20%. Defined product vision and improved development efficiency through effective sprint management and feature implementation.

React Native Cross Functional Team Management Product Vision Sprints Client Engagement Agile Methodology Implementation

Product Management Intern

Angel Heart Creative Design

Sep 2023 - Oct 2023 (1 month)

Assisted in managing website and branding projects, contributing to a 30% increase in customer retention through effective digital solutions and customer acquisition efforts.

Branding Digital Customer Retention Project Management Customer Acquisition

Digital Marketing Head

LCB Fertilizers

Apr 2023 - Sep 2023 (5 months)

Scaled the company's brand reputation through social media presence and executed a comprehensive Amazon marketing strategy, resulting in increased customer engagement and sales.

Digital Marketing Social Media Strategy Brand Reputation Marketing Content Creation SEO Customer Engagement Campaign Management

Product Analyst | Microservices & React Solutions

Cognizant

Aug 2021 - Sep 2023 (2 years 1 month)

Assisted in managing the product lifecycle for React and Spring Boot solutions, conducting market research and collaborating with senior product managers on user stories and backlog management.

React Spring Boot Product Lifecycle Management Market Research Backlog Management Google Analytics