At Evolve Behavioral Health Consulting, I managed end-to-end revenue cycle operations for behavioral health and human services organizations, from eligibility and claims through reimbursement and financial reconciliation.
I analyzed accounts receivable and reimbursement activity, conducted revenue cycle and compliance audits, and implemented workflow changes to address recurring denials. My work contributed to a 17% improvement in timely reimbursement.
At Children of Promise, I oversaw daily practice and revenue cycle operations, including patient registration, insurance verification, billing, and reimbursement follow-up. I also monitored Medicare, Medicaid, Managed Care, and commercial reimbursement activity.
Earlier, at Flushing Hospital Medical Center, I coordinated unit admissions and documentation for Mother & Baby / Labor & Delivery. I hold an MBA in Health Services & Risk Management and have experience across healthcare, behavioral health, human services, nonprofit, and consulting environments.
