Swami Pirro
@swamipirro
Customer-focused hospitality professional experienced in food preparation, service, and retail operations.
AustraliaWhat I'm looking for
I’m a motivated and customer-focused professional with experience in hospitality, retail, and food preparation across Australia and Europe. I’m skilled in customer service, teamwork, fast-paced environments, and maintaining high workplace standards.
Currently, I work as a Gelato Maker at Venchi Australia (Chatswood Chase), where I prepare and produce artisan gelato and sorbets. I mix ingredients to quality and food safety standards, operate gelato-making equipment, and monitor freshness and consistency.
Before that, I worked as a Waitress at La Bufala Restaurant, providing customer service in a busy restaurant environment. I took customer orders, communicated with kitchen staff, served food and drinks, and handled billing, table clearing, and end-of-shift cleaning.
I also bring strong operational experience from supermarket roles in Italy, including Accounting Assistant and Cashier positions at Decò. I managed billing and administrative tasks, handled POS and cash register transactions, supported daily store operations, and helped with restocking, organization, and promotions.
Experience
Work history, roles, and key accomplishments
Gelato Maker
Venchi Australia
Oct 2025 - Present (8 months)
Prepared and produced artisan gelato and sorbets by mixing ingredients to quality and food safety standards. Operated gelato-making equipment, maintained product freshness and consistency, and ensured clean, hygienic work areas.
Waitress
La Bufala Restaurant
Oct 2022 - Sep 2025 (2 years 11 months)
Delivered customer service in a busy restaurant, preparing tables and dining areas for service. Took orders, served food and drinks, handled billing, cleared tables, and completed end-of-shift cleaning.
Accounting Assistant
Decò
Feb 2021 - Oct 2022 (1 year 8 months)
Managed billing and administrative tasks supporting daily financial and store operations. Assisted with store workflows to help maintain smooth, well-organized operations.
Cashier
Decò
Oct 2019 - Jan 2021 (1 year 3 months)
Handled cash register and POS transactions while assisting customers with purchases and enquiries. Restocked shelves, organized store departments, and promoted in-store products and offers.
Waitress
Big Mamma Group
Aug 2019 - Sep 2019 (1 month)
Prepared tables and dining areas for service and provided customer service in a fast-paced restaurant environment. Maintained cleanliness and organization and coordinated effectively to support smooth operations.
Waitress
Restaurant O’Barone
Dec 2018 - May 2019 (5 months)
Provided table service and customer assistance while coordinating with kitchen staff for order delivery. Completed cleaning and end-of-service duties to maintain a well-presented dining area.
Education
Degrees, certifications, and relevant coursework
High School (unspecified)
High School Diploma
Earned a High School Diploma in 2019.
Tech stack
Software and tools used professionally
Availability
Location
AustraliaAuthorized to work in
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